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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,336 Reviews
Call Service Center (830) 303-4381

1,336 Reviews of Seguin Chevrolet - Service Center

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June 20, 2024

The customer service representative at the service center Tyson Parker whom I go to all the time because of his excellent customer service has always been extremely helpful, kind, courteous, and communicates More

by memanoline143
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Parker - I give him 5 star x 1000000
Report | Print
Jun 21, 2024 -

Seguin Chevrolet responded

memanoline143, Thank you for your outstanding review! We're delighted to hear that Tyson Parker has consistently provided you with exceptional customer service. His helpfulness, transparency, and detailed communication are qualities we greatly value. Your kind words reaffirm our commitment to excellence, and we look forward to continuing to serve you. Sincerely, Jeremy Sims, General Manager

June 20, 2024

Seguin Chevrolet was quick and easy to work with. The performed the services on my 24 Silverado HD to standard as expected. More

by stroklund22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Seguin Chevrolet responded

stroklund22, Thank you for your fantastic review! We're pleased to hear that your experience with Seguin Chevrolet was quick and easy and that our team met your expectations with your Silverado HD. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

June 20, 2024

Maichel service representative was great. I don’t like answering surveys. Maybe you can take a hit. More

by Mudman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 21, 2024 -

Seguin Chevrolet responded

Mudman, Thank you for your positive feedback! We're delighted to hear that Michael provided great service. We appreciate your time and understand your preference regarding surveys. Your satisfaction is important to us, and we look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

June 20, 2024

Great, fast, and fabulous service and friendly workers always ready tu help highly recommended by me More

by ANAHI1981.AR@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 21, 2024 -

Seguin Chevrolet responded

ANAHI1981.AR@gmail.com, Thank you for your wonderful review! We're delighted to hear that you had a great experience with our fast and fabulous service. Our friendly team is always ready to help, and we appreciate your high recommendation. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

June 19, 2024

Friendly and knowledgeable service staff, but it just takes too long for an oil change. More

by RICHRUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know my service person
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Jun 27, 2024 -

Seguin Chevrolet responded

Hi RICHRUDI, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

June 19, 2024

Customer service was excellent! The salesman Alex was amazing and friendly. One of the best experienced ever in a dealership. From the salesman to the service department was phenome More

by JOHNNYARELLANO1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
Report | Print
Jun 20, 2024 -

Seguin Chevrolet responded

Hi JOHNNYARELLANO1962, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Jeremy Sims, General Manager

June 19, 2024

The entire staff was incredible and friendly! !! Quick negotiations, and good business for both parties! I love my Trail Boss Colorado! More

by SuperBreaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Seguin Chevrolet responded

Hi SuperBreaker, Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

June 18, 2024

The only issue I really had was that appointments were so overbooked a 30 minute oil change turned into almost 4 hours. That is far beyond what I would consider a acceptable wait. More

by Dennis.cook327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Seguin Chevrolet responded

Hi Dennis.cook327, We're sorry to hear about the delay in your service appointment. We strive to provide timely service, and we apologize for falling short. Sincerely, Jeremy Sims, General Manager

June 15, 2024

Very professional and we simply love the great customer service. Dree is our favorite salesman. More

by DADDYLVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano
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Jun 17, 2024 -

Seguin Chevrolet responded

Hi DADDYLVN, We appreciate your feedback! It helps us ensure we're delivering the best service possible. Sincerely, Jeremy Sims, General Manager

June 14, 2024

Juan Carlos made the experience a pleasure no hassle nd exactly the we wanted at the price we wanted More

by REDDIELECTRIC
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos
Report | Print
Jun 17, 2024 -

Seguin Chevrolet responded

Hi REDDIELECTRIC, Your feedback helps us grow! Visit us again soon for more great deals. Sincerely, Jeremy Sims, General Manager

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