Seguin Chevrolet - Service Center

I am not satisfied with the customer service that has been given. I have been pushed off lie to on several occasions. My truck has been scratched and damaged by being there. I purchased a new truck that been given. I have been pushed off lie to on several occasions. My truck has been scratched and damaged by being there. I purchased a new truck that has been in the service for numerous reasons so I’m not happy with this dealership and I would not consider buying anything else from this dealership. More

Awesome place. It is always a plus getting my oil changes here. Never a worry, you always in good hands here at SEGUIN CHEVROLET It is always a plus getting my oil changes here. Never a worry, you always in good hands here at SEGUIN CHEVROLET More

Dan was amazing and he knew exactly what we needed and the things that would would have us loving our new purchase. the things that would would have us loving our new purchase. More

My car was serviced quickly but they left something hanging in my car. And left a screw in my car. hanging in my car. And left a screw in my car. More

Service Dept was friendly and easy to schedule appointment. Vehicle was returned in the promised time appointment. Vehicle was returned in the promised time More

When I arrived, I was asked if I was going to wait for my vehicle and I said yes. Since 9am until close to 1pm, I waited, and then asked what the status was on my car. She informed me that the mechanic was vehicle and I said yes. Since 9am until close to 1pm, I waited, and then asked what the status was on my car. She informed me that the mechanic was waiting to work it in and that it could be the end of the day. I said well why then was I asked to set an appointment, and why didn’t she inform me of this when I brought it in. She said well that’s why we ask you to drop it off. She never told me that! She actually said they’ll have to check to see if they have the part in stock but that was it. Again, if they knew I had an appointment, wouldn’t you make sure you had the part needed. Why give me an appointment, let me come in and wait, and then not even know if you had the part on stock. Thank goodness the part was available. Despite this, we were still interested in another vehicle, and we even asked a sales rep for information on another Chevy Trax, he said he would look into it and get back to us. But he never did. We’ve bought 2 vehicles here but we will not be coming back anymore. Very poor service! More

Air filter compartment cover was just set in place left without being secured. After checking the filter. without being secured. After checking the filter. More

I waited 3 hours for my truck to be serviced. I would expect that for a walk in but not for a scheduled appointment. I would expect that for a walk in but not for a scheduled appointment. More

Truck has only 5000 + miles - stopped running in middle of lane - very dangerous! Now hesitate to drive vehicle. Would like a replacement. Only reason I do not ask for some type of compensation is that ser of lane - very dangerous! Now hesitate to drive vehicle. Would like a replacement. Only reason I do not ask for some type of compensation is that service personnel did their job - 6 days! More

The service I received at Seguin Chevrolet was very attentive. They discovered an unrepairable hole in my tire and worked with my warranty company to get me back on the road quickly. I am very impresse attentive. They discovered an unrepairable hole in my tire and worked with my warranty company to get me back on the road quickly. I am very impressed with their service and with the service Monica provided to me More