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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,698 Reviews

1,698 Reviews of Seguin Chevrolet - Service Center

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November 10, 2021

The facility’s are nice clean , nice environment people on the service desk act like the hate their job , arrogant not nice. Don’t like visiting this place because the attitude on them, the technician are More

by rojas-70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rhett Crawford
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, rojas-70! Thank you for the glowing review. We're happy to hear that working to the team led to such a positive experience. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

This was my first less than stellar visit to this dealer. There was a question about warranty work and Chuck was impolite and bordered on rude. We worked out the issue but I did not appreciate his attitude More

by 4770
Recommend Dealer
No
Employees Worked With
Chuck one star
Nov 22, 2021 -

Seguin Chevrolet responded

4770, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 10, 2021

I was working out of town and my truck needed service. They allowed me to leave my trailer on the lot while they serviced my truck. I was able to get back to work in a few days. Exceptional customer servi More

by folana.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, folana.b! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

November 10, 2021

The service was fast and easy to work with. They did a great job. Thank you. More

by Dylanadambalderas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Dylandambalderas! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Very good service very impressed with all the personnel I will always deal with you as long as I can if I will need another new car I will go just with you allThanks for everything More

by SLOPEZ0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Richardson
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, SLOPEZ0303! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Very good customer service and very understanding if you are on a budget. Also free coffee! More

by Violet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Recio
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Violet! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Customer service was pretty good lady at the front desk attitude is for overall it was a good visit More

by SUZETTEBROWN473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sissy and Sybil
Nov 11, 2021 -

Seguin Chevrolet responded

SUZETTEBROWN473, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

I enjoyed. The courtesy of Seguin Chevrolet, they took care of my problem in a very professional manner. Thanks again, Joseph Barnwell. More

by Josephbarnwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie De Luna
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Josephbarnwell! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Not a place you would want take your vehicle. Everytime you go there something happens where they either take to long or don't complete the job. More

by Perezjose27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nonr
Nov 22, 2021 -

Seguin Chevrolet responded

Perezjoze27, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 10, 2021

The service advisor Sissy was great. The mechanic James Byrd was the most knowledgeable and trustworthy mechanic I have ever felt. He made me very comfortable and confident. More

by Nbaker2055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sissy, James Byrd
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Nbaker2055! Thank you for the 5-star review. We're happy to hear that working with James elevated your experience with us. Have a great day! Sincerely, Jeremy Sims, General Manager

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