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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,397 Reviews
Call Service Center (830) 303-4381

1,397 Reviews of Seguin Chevrolet - Service Center

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September 15, 2024

It was all good but serive need too answer calls when calling there.instead of me calling over and over. More

by sosaramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear sosaramiro, Thank you for your 5-star review! I’m glad to hear that your overall experience was positive. I apologize for any inconvenience caused by difficulties in reaching us by phone. We’re addressing this issue to improve our responsiveness and ensure a better experience in the future. We appreciate your feedback and look forward to assisting you again. Sincerely, Jeremy Sims, General Manager

September 14, 2024

Great and smiling customer service. Service is promptly. Waiting area is comfortable with coffee, I recommend the service. More

by HECTORJRARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear HECTORJRARRAS, Thank you for the 5-star review! I’m thrilled to hear that you enjoyed our friendly customer service, prompt service, and comfortable waiting area. We appreciate your recommendation and look forward to providing you with excellent service again in the future! Sincerely, Jeremy Sims, General Manager

September 14, 2024

The service representative Gracie was great she was very helpful. Everyone was friendly and offered a drink. More

by VFREEMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear VFREEMAN0, Thank you for your 5-star review! I’m delighted to hear that Gracie and the rest of our team provided you with excellent service and a warm, friendly experience. We’re glad you enjoyed the refreshments as well. Your feedback is much appreciated, and we look forward to welcoming you back! Sincerely, Jeremy Sims, General Manager

September 14, 2024

Very busy so maybe that is why service was slow but that just means yall are good cuz everyone wants to go there! More

by LUPEHENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear LUPEHENKE, Thank you for your review! We appreciate your patience and understanding with the service being a bit slower due to our busy schedule. It’s great to hear that you recognize the high demand for our services. We’re grateful for your support and look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

September 14, 2024

I just want y’all to know that everything was so good. I have never enjoyed having my car service as I did. Michael Brown, is excellent. He takes care of you. Make sure that everything is good on your car More

by TMTMFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear TMTMFOREVER, Thank you for your wonderful 5-star review! I’m thrilled to hear that you had such a positive experience with our service department and that Michael Brown took excellent care of you. We’ll be sure to pass along your thanks to our mechanic as well. We’re glad you felt your car was in good hands. We look forward to assisting you again! Sincerely, Jeremy Sims, General Manager

September 14, 2024

We got there and our truck was taken back within 10 minutes the set is was completed in a quick timely manner excellent service More

by RONNIE661531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear RONNIE661531, Thank you for your 5-star review! I’m pleased to hear that we were able to take care of your truck promptly and efficiently. We appreciate your positive feedback and are glad you had an excellent experience with our service. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 13, 2024

They pulled my truck in right at 8:30am as scheduled and was outta there by 9 or so. Will definitely return for future services. More

by M7SPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear M7SPARKS, Thank you for your 5-star review! I’m glad to hear that we met your schedule and had your truck serviced efficiently. We appreciate your trust in us and look forward to assisting you with any future services! Sincerely, Jeremy Sims, General Manager

September 12, 2024

Great service coffee was great fast in an out service made me feel welcomed me an wife are satisfied More

by CRYSTALLONGORIA41486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Michael Littlefield
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear CRYSTALLONGORIA41486, Thank you for your 5-star review! We’re thrilled to hear that you and your wife had a great experience with our service and enjoyed the coffee. It’s wonderful to know that you felt welcomed and satisfied. We appreciate your feedback and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

September 12, 2024

I purchased 2 vehicles from the dealership in the past 4 years, very happy with both vehicles. Process went smooth each time. When in ready to buy again I will return. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Seguin Chevrolet responded

Dear Mark, Thank you for your 5-star review! We’re thrilled to hear that you’ve been very happy with both vehicles and that the purchase process went smoothly each time. We appreciate your continued trust in us and look forward to assisting you with your next vehicle purchase. Sincerely, Jeremy Sims, General Manager

September 12, 2024

Did a good job of keeping me updated on the pick up and finished in a timely manner thank you. More

by PATKINS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Seguin Chevrolet responded

Dear PATKINS65, Thank you for your 5-star review! We’re pleased to hear that you were kept updated and that your service was completed in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

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