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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,336 Reviews
Call Service Center (830) 303-4381

1,336 Reviews of Seguin Chevrolet - Service Center

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August 19, 2024

Very responsive and courteous. They kept us informed on what was going on with our vehicle. More

by MARKRAYFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Seguin Chevrolet responded

Dear MARKRAYFIELD, Thank you for your kind words! We're glad to hear that our team was responsive and courteous during your visit and that you were kept informed throughout the process. We appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

August 17, 2024

Scheduled appointments are not timely. Hard to set up appointments. Had windshield warranty and not satisfied with quality of repair was low. Oil changes take 2 hours. More

by POGONZALES34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Aug 20, 2024 -

Seguin Chevrolet responded

Dear POGONZALES34, Thank you for sharing your feedback. We're sorry to hear about your experience with scheduling and the service provided. Your concerns about the windshield repair and the time taken for oil changes are important to us, and we'll work on improving these areas. If you'd like to discuss further, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

August 16, 2024

Thanks for helping me sake an choosing a great vehicle at seguin chevy. the best mgr shawn in financial svc. More

by HUNTER9354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lopes, Michael Littlefield
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Aug 20, 2024 -

Seguin Chevrolet responded

Dear HUNTER9354, Thank you for sharing your experience! We're glad to hear that Shawn and our team were able to assist you in choosing a great vehicle. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

August 16, 2024

Great folks here at Sequin Chevrolet! All friendly and very helpful! Shane and his crew are so knowledgeable. More

by DEAP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Aug 20, 2024 -

Seguin Chevrolet responded

Dear DEAP45, Thank you for the kind words! We're thrilled to hear that Shane and the team provided a friendly and knowledgeable experience. We're here to help anytime you need us. We appreciate your support and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

August 15, 2024

I set an appointment on line got there about 15 minutes early the service advisor got right with me and got everything done in a pretty decent time More

by TIMBR3430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Seguin Chevrolet responded

Dear SBAUMANN133, Thank you for your great review and for your feedback on the closing process. We’re glad to hear that our team met your needs and provided you with the vehicle you wanted. We’re always looking for ways to improve, and we appreciate your suggestions. If you need anything else, feel free to reach out. Sincerely, Gary Stehle, Service Director

August 15, 2024

They worked me in to get the air bag installed the same day, instead of making me come back for a second appointment. Thank you! More

by Suburban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Seguin Chevrolet responded

Dear Suburban, Thank you for the fantastic review! We're glad we could accommodate your airbag installation on the same day. Your satisfaction is our priority, and we're happy to hear we could meet your needs efficiently. Sincerely, Jeremy Sims, General Manager

August 15, 2024

Ace was great and had my truck ready upon arrival. It had been 7 years since I purchased a new vehicle and the team at Seguin Chevrolet made the experience seem effortless and I would recommend Ace an More

by SGARCIA19
Recommend Dealer
Yes
Employees Worked With
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Seguin Chevrolet responded

Dear SGARCIA19, Thank you for your wonderful feedback! We're thrilled to hear that Ace and the team made your vehicle purchase smooth and enjoyable. Your recommendation means a lot to us, and we're grateful for your support. Sincerely, Jeremy Sims, General Manager

August 15, 2024

I came in to get a state inspection. I was In and out in 18 minutes. More

by cscott240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Seguin Chevrolet responded

Dear cscott240, Thank you for your positive review! We're glad to hear that your state inspection was completed quickly and efficiently. If you need anything else, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

August 13, 2024

Close to home. People are nice. Love the waiting area and the coffee, etc. bar. More

by Debra Krueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Seguin Chevrolet responded

Dear Debra Krueger, Thank you for the wonderful review! We're delighted to hear that you enjoyed our convenient location, friendly staff, and comfortable waiting area. Your satisfaction is our priority, and we're glad to have met your expectations. Sincerely, Jeremy Sims, General Manager

August 10, 2024

One of the more time consuming vehicle purchases I’ve had in a while but a lot of that was on me because I can be stubborn with money. Employees were all more than gracious and respectful. From the front doo More

by J.JONES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Seguin Chevrolet responded

Dear J.JONES2, Thank you for your thoughtful review! We appreciate your patience and understanding during the purchasing process. It's great to hear that our team was gracious, respectful, and cheerful throughout your visit. We look forward to welcoming you back. Sincerely, Jeremy Sims, General Manager

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