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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,754 Reviews
Call Service Center (830) 303-4381

1,754 Reviews of Seguin Chevrolet - Service Center

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November 15, 2022

Quick with an answer on my truck and called with an update when they had one. More

by CHELSEYRAMOS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Nov 16, 2022 -

Seguin Chevrolet responded

Hi CHELSEYRAMOS50, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 12, 2022

Maintenance department is not very customer service friendly and I scheduled and oil change and tire rotation. Come home to notice they charged me for a tire rotation but did not actually perform the r More

by Henrysoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Crawford
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Nov 16, 2022 -

Seguin Chevrolet responded

Hi Henrysoto, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. The next two tire rotations will be at no charge. Please reach out to Gary Stehle to discuss the service you received. Sincerely, Jeremy Sims, General Manager

November 10, 2022

Had appointment in and out in one hr and half salesman Andy sold us Tahoe 6 moths ago good to see him again More

by IDACHACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Irizarry
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Nov 11, 2022 -

Seguin Chevrolet responded

Hi IDACHACON, Thank you for your 5-star review. We are delighted to hear Andy made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

November 10, 2022

Oil change and tire rotation was done within an hour. Amber kept me updated on progess. Great service. More

by TM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 10, 2022 -

Seguin Chevrolet responded

Hi TM, Thank you for your 5-star review. We are delighted to hear Amber was excellent during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 08, 2022

Hard part was getting a call back for service. Left three messages before actually speaking to a service advisor. When car got worse, had no option but to drop off without an appointment. Once in, More

by KAMen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis (Service)
Report | Print
Nov 09, 2022 -

Seguin Chevrolet responded

Hi KAMen, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 06, 2022

Very nice dealership. Priscilla was the best salesman I’ve worked with! Awesome place and recommend to others. More

by Ivanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Priscilla Recio, Gabby Martinez
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Nov 07, 2022 -

Seguin Chevrolet responded

Hi Ivanna, We appreciate your 5-star review. We are delighted to hear Priscilla made your experience with us excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 06, 2022

Tyson was a great help in the service department. My repairs were under warranty so that was great! More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department.
Report | Print
Nov 07, 2022 -

Seguin Chevrolet responded

Hi JoAnn, Thank you for your 5-star review. We are glad to hear Tyson made your service visit excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

November 05, 2022

I like the attention your service dept give you when you get there. You get a report back on anything that needs attention to have it repaired . Excellent wait area. More

by JGARCIA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 07, 2022 -

Seguin Chevrolet responded

Hi JGARCIA60, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 02, 2022

I had an appointment at 9am and my truck sat in the parking area for an hour and 45 minutes before it was taken in for the oil change. More

by bazandaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
Report | Print
Nov 03, 2022 -

Seguin Chevrolet responded

Hi bazandaniel, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 02, 2022

Service was great. Excellent customer service and support. Check in was a breeze and coffee was hot. More

by jesseacastrojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 03, 2022 -

Seguin Chevrolet responded

Hi jesseacastrojr, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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