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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,479 Reviews

1,479 Reviews of Seguin Chevrolet - Service Center

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January 03, 2022

Couldn’t have found a better dealership for our emergency service needs while traveling. They went out of their way to help us. We are very thankful we found them. More

by mspringer798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Jan 02, 2022 -

mspringer798 responded

Thanks Seguin Chevy!

Jan 04, 2022 -

Seguin Chevrolet responded

Hi, mspringer798! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Jeremy Sims, General Manager

December 31, 2021

This dealership is very good all the salesperson is very Lovely and they speak English and Spanish More

by Fernando Valadez moreno
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Gaytan, Kendra Pena
Jan 04, 2022 -

Seguin Chevrolet responded

Thank you for the high rating, Fernando Valadez moreno! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

December 30, 2021

Excellent service, very friendly and courteous staff. I scheduled my service on line and they took me as soon as I arrived. More

by RLWINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Jan 04, 2022 -

Seguin Chevrolet responded

Hi, RLWINNEY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Jeremy Sims, General Manager

December 30, 2021

Yesterday was my first experience with you guys and I was very impressed Thank you. More

by daniel.castanon5992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Jan 04, 2022 -

Seguin Chevrolet responded

Hi, daniel.castanon5992! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

December 29, 2021

The service was great and much quicker than anticipated. They didn’t even mind that I was about 10 minutes late due to traffic. Overall the experience was much better than 5 stars More

by Jnmurray20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Dec 30, 2021 -

Seguin Chevrolet responded

Hi, Jnmurray20! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

December 29, 2021

Need a friendlier parts department towards women. I waited 20 mins. before being waited on. He was on the computer for that amount of time until I asked if he was the only one in service. He then dir More

by CHULIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Dec 30, 2021 -

Seguin Chevrolet responded

CHULIG, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

December 28, 2021

I have been bringing my truck for service every 3-4 months since purchase. The last two services have been getting worse. Since Chuck has not been involved with the service department. Every time servi More

by DEBRONAHR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gabe?, Kendra Pena
Jan 11, 2022 -

Seguin Chevrolet responded

DEBRONAHR, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

December 25, 2021

Courteous, friendly, clean, and very busy hike I was there . Took about the exact time they said it would fir my repair. More

by ACA05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Dec 28, 2021 -

Seguin Chevrolet responded

Hi, ACA05! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon! Sincerely, Jeremy Sims, General Manager

December 24, 2021

$91.00 dollars for an oil change is crazy! Some employees wore masks which made me feel better while I was being robbed. GO somewhere else with your Chevy vehicle. More

by Chevy Man
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramiro Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Gomez, Debbie Gaytan, Flor Meza, Kordell Deluna, Maurice Lane, Ricardo Lopez, Will Hodge, Wilson Lugo
Jan 11, 2022 -

Seguin Chevrolet responded

Chevy Man, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

December 22, 2021

Clean and friendly place .They strive for excellence. I love that personal touch !!Everyone is always smiling ! More

by Ajssaenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Dec 22, 2021 -

Seguin Chevrolet responded

Hi, Ajssaenz! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

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