Seguin Chevrolet - Service Center

Over. charged on oil change and when confronted all they gave me was excuses and I tried contacting the service manager and it’s been over a week and still charged on oil change and when confronted all they gave me was excuses and I tried contacting the service manager and it’s been over a week and still have not heard from her. Before the oil change I called and asked the price they said 79.99 I looked on line and it said 79.99. But a week later I go in for my appointment and was charged 99.98. $20 difference and still have not heard from service manager. And to top it off the day after I had the oil change I parked my truck in my driveway and the next morning there was a big oil stain on my driveway. I called and had to take it back the oil filter was lose they said More

From start to finish, Seguin Chevrolet made the process very fast and easy when we purchased our Tahoe. They are the friendliest and most professional dealership my husband and I have ever purchased from. very fast and easy when we purchased our Tahoe. They are the friendliest and most professional dealership my husband and I have ever purchased from. You can tell how much they love their job . The environment at Seguin Chevrolet is very upbeat and lively. They make you feel like family. If we ever decide to purchase another vehicle, Seguin Chevrolet will be the only place we’ll consider. Thanks again, for your awesome service and making us feel special ! More

Quick service when entering dealership. Friendly tech taking info for work to be done, fast service on vehicle to have me back on the go. Friendly tech taking info for work to be done, fast service on vehicle to have me back on the go. More

Poor customer service. Long wait time. Rude staff. I will not go back there again. Long wait time. Rude staff. I will not go back there again. More

I always get great service there whether it’s a problem or a simple oil change. They are friendly, professional, and there is always an explanation for the service I request. I look to see if there are the or a simple oil change. They are friendly, professional, and there is always an explanation for the service I request. I look to see if there are the same people there or if it appears to be high turnover. I like when some of them even remember me. I love my Trailblazer and wouldn’t take it elsewhere! More

Great overall service at this location. I will definitely buy again here. I like their energy! I will definitely buy again here. I like their energy! More

My 10 am appointment was for an oil change and tire rotation. After an hour and 20 minutes I went to ask if it was going to be much longer. I was told another 15 minutes or so. They said they had their rotation. After an hour and 20 minutes I went to ask if it was going to be much longer. I was told another 15 minutes or so. They said they had their computer system go down. No one told me. After an hour and 45 minutes I got my car back. It was filthy. There was oil/grease on my carpet, steering wheel, driver’s door panel and handle, and on the outside of my door. I got to $169.00 for the fun time. Also, all I saw were employees sitting around. When I retire from teaching, I want a job at an auto service area. Geesh, you folks have an easy gig! More

I don’t trust them, because they told me I needed a brake job. Which is not I still have a 1/4 of pad. brake job. Which is not I still have a 1/4 of pad. More

I have been satisfied with the dealer from day 1 when I bought the vehicle. Ida was helpful when I registered the vehicle on the Chevrolet web site and assisting when I hadn't received paperwork from GM bought the vehicle. Ida was helpful when I registered the vehicle on the Chevrolet web site and assisting when I hadn't received paperwork from GM finance. The service department provided great assistance last weekend. More

Awesome, great, wonderful, fast, good, service, quality, nice, service, can’t think of any thing else nice, service, can’t think of any thing else More