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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,472 Reviews
Call Service Center (830) 303-4381

1,472 Reviews of Seguin Chevrolet - Service Center

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February 05, 2022

Very fast service and super friendly staff. They knew what they were doing and had me in and out in no time. Super professional. More

by OMARCASTILLOSEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Kendra Pena
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Feb 07, 2022 -

Seguin Chevrolet responded

Hi, OMARCASTILLOSEMAIL! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

February 05, 2022

Bought a Chevy Silverado from this dealership only for it to breakdown, have been calling the service department for over a month only to not get a response from the service manager. This is by far the WORST More

by Josie Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Mitchell, Frank Lopes, AJ Medrano, Arnold Guerra, Eddie De Luna, Erika DeLaGarza, Sergio Dehoyos, Tony Favors, Kendra Pena, Jaime Anteola
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February 02, 2022

I have bought two cars from Seguin Chevrolet and always received good service and treated with respect. Scheduling for service is a snap. They they work efficiently and quickly. More

by BAT11950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Feb 03, 2022 -

Seguin Chevrolet responded

Hi, BAT11950! Thank you for the 5-star review. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

January 31, 2022

I have always had great experiences when coming to this dealership. Amazing customer service and very friendly people. More

by ANGELAMATHEAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Pena
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Feb 01, 2022 -

Seguin Chevrolet responded

Hi, ANGELAMATHEAUS! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

January 31, 2022

Everyone makes you feel right at home and service is quick and as painless as possible!!! Love the free oil changes for life, can't be beat!!! More

by BEVERLYTREVINO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Feb 01, 2022 -

Seguin Chevrolet responded

Hi, BEVERLYTREVINO2! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

January 28, 2022

Thanks for fixing the needs of my truck and for having a staff with friendly prompt service.. More

by Mr. G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sissy Kody , Kendra Pena
Report | Print
Jan 31, 2022 -

Seguin Chevrolet responded

Hi, Mr. G! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Jeremy Sims, General Manager

January 26, 2022

I handed over my key fob over to Rhett and he quickly took it in for my first oil change! It all went smoothly and out in a short period of time! More

by Keyli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Jan 27, 2022 -

Seguin Chevrolet responded

Hi, Keyli! Thank you for the 5-star rating. We're happy to hear that working with Rhett led to such a positive experience. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

January 26, 2022

Good service very friendly excellent work, very understandable when the appointment changes the day to change the oil of the car, work finished on time More

by Alejandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
Report | Print
Jan 27, 2022 -

Seguin Chevrolet responded

Hi, Alejandro! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Jeremy Sims, General Manager

January 21, 2022

Service advisor was descriptive in the work needed on our car, but when I compare this shops friendliness and professionalism to that which we got a few years ago when this was under different ownership, I c More

by DJG1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Jan 31, 2022 -

Seguin Chevrolet responded

DJG1234, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

January 19, 2022

Pleasant and helpful in service dept. kept me up to date with repairs very satisfied More

by Cajun Res
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett
Report | Print
Jan 20, 2022 -

Seguin Chevrolet responded

Hi, Cajun Res! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Have a great day! Sincerely, Jeremy Sims, General Manager

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