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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,386 Reviews
Call Service Center (830) 303-4381

1,386 Reviews of Seguin Chevrolet - Service Center

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November 26, 2021

Friendly customer service. I felt that my wait time was a little bit long, considering had a appointment but Overall a good experience More

by CNtu81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

CNtu81, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Staff here is always very polite and helpful. I appreciate the prompt service and ease of booking appointments. More

by BRIENNABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Lane
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Hi, BRIENNABY! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Wasn’t to happy with the scheduling. My appointment was at 12:30 and my car didn’t get taken care of till around 4:30☹️ More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Dec 09, 2021 -

Seguin Chevrolet responded

Linda, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 26, 2021

Disappointed they did not honor other Chevy dealership’s coupons. We had moved & I regularly received discount coupons. More

by Becky Schroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Becky Schroeder, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Always courteous and quick. The staff is ready to help in any way they can. Scheduling an appointment is quick and easy. More

by repairwoman58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Hi, repairwoman58! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

November 25, 2021

When my wife picked up our car after repair of a rattling exhaust pipe - under warranty, she asked why there was a charge as it was repaired under warranty the first time. Chuck (service manager) was rude a More

by DUSTOFF707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck, Kendra Pena
Report | Print
Dec 09, 2021 -

Seguin Chevrolet responded

DUSTOFF07, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 25, 2021

Service was great I would recommend this dealership to anyone that is looking for a friendly place to get their work done More

by Brucedavidson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Hi, Brucedavidson13! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 23, 2021

Outstanding dealership! The friendliest staff and very professional. I went for my first oil change last week and their service was great. I recommend them very highly. More

by RE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mitchell, Arnold Guerra, Ben Reinke, Erika DeLaGarza, Ryan Faglie, Kendra Pena
Report | Print
Nov 23, 2021 -

Seguin Chevrolet responded

Hi, RE10! Thank you for the 5-star review. We're happy to hear that your positive experiences have earned us your recommendation. We hope to work with you again soon. Safe travels! Sincerely, Jeremy Sims, General Manager

November 22, 2021

I have purchased at least 5 vehicles at this deslership. They have always taken professional care and courtesy towards me . More

by WALTERLANPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Arnold Guerra, Eddie De Luna, Erika DeLaGarza, Luis Hernandez, Ryan Faglie, Sergio Dehoyos, Tony Favors, Kendra Pena
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Nov 23, 2021 -

Seguin Chevrolet responded

Hi, WALTERLANPHER! Thank you for the stellar review. We're happy to hear that we have been able to serve you for 5 vehicles now. We look forward to your next visit. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 22, 2021

The Seguin Chevrolet Service always has great customer service. Thanks for all you do keep it up! More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ret
Report | Print
Nov 23, 2021 -

Seguin Chevrolet responded

Hi, Jinnymcculloch! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

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