1,334 Reviews of Seguin Chevrolet - Service Center
Not at all happy with the last oil change. 15 minute job. Didn't grease anything. My truck sat from when I got there at noon until 12:50 when I went and ask why it was just sitting there. Another lady behind Didn't grease anything. My truck sat from when I got there at noon until 12:50 when I went and ask why it was just sitting there. Another lady behind me had the same question about her truck. After I asked the truck was pulled in. I could see it come down from the lift and it was pulled out at 1:07. What really got done besides just the oil change? My husband was not happy when he started checking things over. I doubt we'll be back when you can't trust the service department to do a good job! First poor service we've had at Seguin, but that's all it takes to ruin a reputation! More
This was my first less than stellar visit to this dealer. There was a question about warranty work and Chuck was impolite and bordered on rude. We worked out the issue but I did not appreciate his attitude There was a question about warranty work and Chuck was impolite and bordered on rude. We worked out the issue but I did not appreciate his attitude. He seemed to believe I was lying to him and that was not true. If the same issue comes up again we will seek another dealership. We have bought two cars at this dealership and always had good service. I More