Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,334 Reviews of Seguin Chevrolet - Service Center
Sort by
December 29, 2021
Need a friendlier parts department towards women. I waited 20 mins. before being waited on. He was on the computer for that amount of time until I asked if he was the only one in service. He then dir waited 20 mins. before being waited on. He was on the computer for that amount of time until I asked if he was the only one in service. He then directed his attention to me. Don’t remember the of the gentleman. More
by CHULIG
Verified CustomerEmployees Worked With
Kendra Pena
December 28, 2021
I have been bringing my truck for service every 3-4 months since purchase. The last two services have been getting worse. Since Chuck has not been involved with the service department. Every time servi months since purchase. The last two services have been getting worse. Since Chuck has not been involved with the service department. Every time service was completed and I went to pick up my vehicle the person who initially met with me for my scheduled service reviewed the work done and any issues found in person and involved the mechanic if required. This does not seem to be the case anymore. The last two services when I arrived to pick up my vehicle I am sent to the payment window without review with the service tech. I am not sure what has happened to Seguin Chevrolet, but if this service continues I will be inclined to go elsewhere for my vehicle purchases and service. I had also purchased a vehicle for my wife in 2019 and she seems to be having the same issue. Maybe this is due to the warranty being out on our vehicles or maybe whomever is in charge just doesn’t care about the individuals in the local area. I just don’t know what to think about the lack of personal service that I am receiving. More
by DEBRONAHR
Employees Worked With
Gabe?, Kendra Pena
December 24, 2021
$91.00 dollars for an oil change is crazy! Some employees wore masks which made me feel better while I was being robbed. GO somewhere else with your Chevy vehicle. wore masks which made me feel better while I was being robbed. GO somewhere else with your Chevy vehicle. More
by Chevy Man
Employees Worked With
Other Employees :
Angel Gomez, Debbie Gaytan, Flor Meza, Kordell Deluna, Maurice Lane, Ricardo Lopez, Will Hodge, Wilson Lugo
December 21, 2021
Let me say this place is guaranteed to help u get into a car they are very helpful and motivated to get u where u need to be we love your service. car they are very helpful and motivated to get u where u need to be we love your service. More
by J_FLOWERS81
Employees Worked With
December 19, 2021
Got there in the morning as schedule and a little paperwork and boom truck went in for an oil change awesome didn’t take long I appreciate all the good work you guys do thanks till the next time. paperwork and boom truck went in for an oil change awesome didn’t take long I appreciate all the good work you guys do thanks till the next time. More
by RGOMEZ55
Employees Worked With
Kendra Pena
December 17, 2021
Service stinks. Wed 15. We took our 21 suburban for oil change. Sub has a recall. I was told all they did was inspect/all looked OK. I received letter from GM radiator/fan and ambient temp sensor.. Causi change. Sub has a recall. I was told all they did was inspect/all looked OK. I received letter from GM radiator/fan and ambient temp sensor.. Causing a/c issues. Issues sub had maybe 2 months after we were driving veh. They didn't bother to check history. Today Fri 17, No one has called me back to get me any info. It wouldn't take longer than 2 hours to find an answer??????? They are good on returning calls. It took me to call GM financial to get a return call. More
by JESSMORENO72
Employees Worked With
Service writer. , Kendra Pena
