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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,336 Reviews
Call Service Center (830) 303-4381

1,336 Reviews of Seguin Chevrolet - Service Center

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March 07, 2022

I always have a great experience at Seguin Chevorlet and I’m always pleased with the way my vehicle is taken care of. More

by CANNON.ARIELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B. Barnes
Report | Print
Mar 08, 2022 -

Seguin Chevrolet responded

Hi, CANNON.ARIELO! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

March 03, 2022

Friendly and fast. But my last visit, my car didn’t get vacuumed. That would be nice. More

by MACIASMARTHA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Mar 04, 2022 -

Seguin Chevrolet responded

MACIASMARTHA23, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

March 03, 2022

Always appreciate the folks at Seguin Chevrolet and especially Cody in service. Thanks again folks! More

by MATTHEWMCCLOSKEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody in service
Report | Print
Mar 04, 2022 -

Seguin Chevrolet responded

Hi, MATTHEWMCCLOSKEY3! Thank you for the stellar review. We're happy to hear that working with Cody elevated your experience with us. We look forward to your next visit. Have a great day! Sincerely, Jeremy Sims, General Manager

March 03, 2022

Why have appointment wait time to long. Service counter did not change me for service. I had to go back in to pay. More

by Shehane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Mar 11, 2022 -

Seguin Chevrolet responded

Shehane, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

March 02, 2022

First service on my Silverado 2500 Hd only took 45 minutes. Everyone is nice and helpful ! More

by BLAKE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Wilson Lugo
Report | Print
Mar 03, 2022 -

Seguin Chevrolet responded

Hi, BLAKE17! Thank you for the 5-star rating, and congratulation on your Silverado 12500 HD. We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Jeremy Sims, General Manager

March 02, 2022

No communication whatsoever in the service department. Very poor service I received after I purchased my vehicle. More

by SANDRA.BALDERAS
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Mar 11, 2022 -

Seguin Chevrolet responded

SANDRA.BALDERAS, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

Mar 11, 2022 -

SANDRA.BALDERAS responded

No one has reached out to me to apologize

March 01, 2022

Great customer service and great work. Could not ask for any better.! Got the job done before the time given. Now that's service. More

by Dondeb524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service Kevin, Kendra Pena
Report | Print
Mar 01, 2022 -

Seguin Chevrolet responded

Hi, Dondeb524! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Jeremy Sims, General Manager

March 01, 2022

Issue with vehicle diagnosed and treated promptly. Everyone I dealt with friendly and very professional. More

by jleggio51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jame Rhett Crawford
Report | Print
Mar 02, 2022 -

Seguin Chevrolet responded

Hi, jleggio51! Thank you for the stellar review. We're delighted to hear that working with the team led to such a positive experience. We hope to work with you again soon. Safe travels! Sincerely, Jeremy Sims, General Manager

February 28, 2022

Fast and courteous service. They are close and convenient. The Custmer waiting room is clean and comfortable. More

by JfairwindJamil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Mar 01, 2022 -

Seguin Chevrolet responded

Hi, JfairwindJamil! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

February 28, 2022

Helpful and willing to always go beyond for their customers. James took great care of me! More

by lillierz21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luisa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Crawford , Kendra Pena
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Mar 01, 2022 -

Seguin Chevrolet responded

Hi, lillierz21! Thank you for the 5-star rating. We're delighted to hear that working with James led to such a positive experience. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

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