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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,398 Reviews

1,398 Reviews of Seguin Chevrolet - Service Center

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May 13, 2022

Customer service and staff were very friendly and they made me feel comfortable and welcome...good service More

by Maria Rosas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
May 17, 2022 -

Seguin Chevrolet responded

Hi Maria, thank you for the 5 star review. We're so glad that your service appointment went well and that our staff made you feel welcome! We appreciate your feedback and hope to work with you again soon! Sincerely, Jeremy Sims, General Manager

May 13, 2022

They charged me to put on a belt they had to take off anyways to replace the water pump that went out. That’s why it wasn’t 5 star rated. Also they don’t call me and update what’s going on with my vehicl More

by Rumblefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sissy
May 17, 2022 -

Seguin Chevrolet responded

Rumblefish, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

May 17, 2022 -

Seguin Chevrolet responded

Rumblefish, thank you for your 5 star review. We appreciate your feedback and hope to work with you again in the future. Sincerely, Jeremy Sims, General Manager

May 11, 2022

I would like to give a great review because the second guy I worked with was very nice, but I was told two completely different things when I called to inquire about a recall for my vehicle. The second pe More

by howtex
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know any names of employees
May 23, 2022 -

Seguin Chevrolet responded

howtex, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims General Manager

May 10, 2022

I love SC…. I used to know a lot of people by name! No other dealership has this level of customer service! You guys are the best!!!! More

by SUSAN CALAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Seguin Chevrolet responded

SUSAN CALAWAY, We're happy to we earned a 5-star review! Thanks again for taking the time to leave us a review. Take care! Sincerely, Jeremy Sims General Manager

May 10, 2022

This place is amazing, they are always there to help me when I need to drop my car off. Koby is amazing and always tries to get my car in and out. There are a few Chevrolet places in San Antonio but I take More

by arnece johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Koby
May 11, 2022 -

Seguin Chevrolet responded

arnece johnson, Thank you so much more your positive review for Koby. We strive for this easy, no hassle experience with everyone we have the pleasure of dealing with. Sincerely, Jeremy Sims General Manager

May 08, 2022

Very professional friendly they did their best to get our car tires repaired and replaced in a a reasonable time More

by KOCIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody worked with us this time very professional work ethic , Kendra Pena
May 09, 2022 -

Seguin Chevrolet responded

KOCIAN, Thanks for the great rating for us at Seguin Chevrolet! Have a nice day. Sincerely, Jeremy Sims General Manager

May 07, 2022

Seguin Chevrolet worked on our truck. We had a nice visit. We were in and out on no time. Thanks 😊 More

by WILLCHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
May 09, 2022 -

Seguin Chevrolet responded

WILLCHELLE, We're happy to we earned a 5-star review! Thanks again for taking the time to leave us a review. Take care! Sincerely, Jeremy Sims General Manager

May 05, 2022

Wanted a part replaced and they refused to put it on. I also feel that it was not property troubleshot. Wanted me to buy a more expensive part because they thought it might be going out. Liability issu More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kody Fields
May 13, 2022 -

Seguin Chevrolet responded

Hi Will, We’re sorry for any inconvenience this experience may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us to better improve our customer service. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

May 05, 2022

Routine car service. Quick and easy in and out service. I was satisfied with service and personnel. More

by GRACIELA.GARCIA9591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Pena
May 06, 2022 -

Seguin Chevrolet responded

GRACIELA.GARCIA9591, Thanks you for your stellar rating! It was our pleasure to assist you! Sincerely, Jeremy Sims General Manager

May 04, 2022

Service department took care of my vehicle in quick and efficient manner. I'll go back for sure. More

by RCEVERHART74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
May 05, 2022 -

Seguin Chevrolet responded

RCEVERHART74, thanks you for your stellar rating! It was our pleasure to assist you! Sincerely, Jeremy Sims, General Manager

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