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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,335 Reviews
Call Service Center (830) 303-4381

1,335 Reviews of Seguin Chevrolet - Service Center

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September 06, 2024

Dre did an outstanding job. Highly recommend this dealership to anyone and will definitely continue to give them business! More

by justin.komoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Seguin Chevrolet responded

Dear justin.komoll, Thank you for your 5-star review! We’re thrilled to hear that Dre provided outstanding service and that you highly recommend our dealership. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, Jeremy Sims, General Manager

Sep 06, 2024 -

Seguin Chevrolet responded

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September 05, 2024

I just had a oil change the wait was pretty long but over all good More

by MORALES_GABRIELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Seguin Chevrolet responded

Dear MORALES_GABRIELA, Thank you for your 5-star review! We appreciate your feedback and apologize for the extended wait time during your recent oil change. We're glad to hear that your overall experience was positive. We'll work on improving our efficiency to serve you better in the future. Sincerely, Jeremy Sims, General Manager

September 05, 2024

They took care of the issue with my wheel and my airbag service, but unfortunately, while taking apart my steering wheel to deal with the airbag, it looks like some of the connections for the commands are More

by mofutmma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Seguin Chevrolet responded

Dear mofutmma, Thank you for your 4-star review and for letting us know about the issue you’re experiencing. We’re glad to hear that we addressed the wheel and airbag service, but we’re sorry to learn about the new concern with the steering wheel controls. Please reach out to me at our service department (830) 303-4381 ext. 2035 so we can resolve this issue promptly. Your satisfaction is important to us, and we want to make sure everything is functioning perfectly. Sincerely, Gary Stehle, Service Director

September 04, 2024

Everything was very smooth and Devin was an awesome sales person!! Thank you for making the process so simple!! More

by caabercrombiestudios
Recommend Dealer
Yes
Employees Worked With
Devin Richardson
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Sep 05, 2024 -

Seguin Chevrolet responded

Dear caabercrombiestudios, Thank you for your fantastic review! I'm glad to hear that Devin provided you with an excellent experience and made the process so smooth. We appreciate your kind words and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

September 03, 2024

Best dealership they will for sure take care of you and work with you I highly recommend it More

by criscalderonsoto24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Seguin Chevrolet responded

Dear criscalderonsoto24, Thank you for your review! We're thrilled to hear that you had a fantastic experience with us. Your recommendation means a lot, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

September 03, 2024

When I arrived, I was greeted and I was taken care of right away! Janette was very friendly. More

by EREYES_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janette was my greeter
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Sep 03, 2024 -

Seguin Chevrolet responded

Dear EREYES_08, Thank you for your kind words! We're thrilled to hear that Janette provided you with such a welcoming and efficient experience. We look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

August 30, 2024

They were quick and informative in and out with appointment The facility was clean and easy access More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Seguin Chevrolet responded

Dear Debbie, Thank you for your wonderful review! We're delighted to hear that your visit was quick, informative, and smooth. It's great to know you found our facility clean and easily accessible. We appreciate your feedback and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

August 30, 2024

Seguin Chevrolet always take good care of me even if it just a regular oil change they have friendly staff that is very knowledgeable will definitely recommend and shop here ! Thanks Seguin Chevrolet !!! More

by JUAN411K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica from service department
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Sep 03, 2024 -

Seguin Chevrolet responded

Dear Juan, Thank you so much for your continued trust in Seguin Chevrolet! We're thrilled to hear that our team always takes great care of you, whether it's for a regular oil change or any other service. Your recommendation means a lot to us, and we're grateful for your support. Sincerely, Jeremy Sims, General Manager

August 29, 2024

They always seem to do an awesome job thank you so much. I would highly recommend my family members. More

by BETTYDOMINGUEZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Seguin Chevrolet responded

Dear BETTYDOMINGUEZ66, Thank you for your kind words and for recommending us to your family members! We’re thrilled to know that you consistently have a great experience with us. Your continued support means the world to our team. Sincerely, Jeremy Sims, General Manager

August 28, 2024

Tyson was very attentive when explaing what was going on but while I was trying to give time for them to asset my truck I felt I reached out more to get updates as supposed to him reaching out to me giving More

by TOVARJ1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson - Service, AJ Medrano
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Aug 28, 2024 -

Seguin Chevrolet responded

Dear YTOVARJ1161, Thank you for your detailed feedback. I'm glad to hear that Tyson was attentive and that you plan to continue servicing your vehicle with us. I apologize for the inconvenience you experienced with the updates and the lack of a loaner vehicle. We understand how challenging it can be to be without your vehicle for an extended period, and we appreciate your understanding and patience. We’re always looking for ways to improve, and your feedback is invaluable in helping us do so. We look forward to providing you with a better experience in the future. Sincerely, Jeremy Sims, General Manager

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