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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,336 Reviews

1,336 Reviews of Seguin Chevrolet - Service Center

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April 02, 2022

My 10 am appointment was for an oil change and tire rotation. After an hour and 20 minutes I went to ask if it was going to be much longer. I was told another 15 minutes or so. They said they had their More

by semitchell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Apr 13, 2022 -

Seguin Chevrolet responded

semitchell12, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please give us a call so we may help rectify the issue. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

April 02, 2022

I don’t trust them, because they told me I needed a brake job. Which is not I still have a 1/4 of pad. More

by Frankcutler750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
T Harper was great. Then he went spring break , Kendra Pena
Apr 13, 2022 -

Seguin Chevrolet responded

Frankcutler750, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

April 01, 2022

I have been satisfied with the dealer from day 1 when I bought the vehicle. Ida was helpful when I registered the vehicle on the Chevrolet web site and assisting when I hadn't received paperwork from GM More

by ANDRESHOLGUIN1961
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ida Flores, Kendra Pena
Apr 01, 2022 -

Seguin Chevrolet responded

Hi, ANDRESHOLGUIN1961! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Jeremy Sims, General Manager

March 31, 2022

Awesome, great, wonderful, fast, good, service, quality, nice, service, can’t think of any thing else More

by STEPHEN.WENDLER316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Pena
Apr 01, 2022 -

Seguin Chevrolet responded

Hi, STEPHEN.WENDLER316! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

March 30, 2022

Look no further than Seguin Chevy Service Department my Dream Team @ Seguin Chevy starts with Sissy, Red, Kendra, Cody, Ray ,for my service needs and all your future vehicle needs. If you want the best you More

by Greenmonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Mar 30, 2022 -

Greenmonkey responded

Look no further than Seguin Chevy Service Department my Dream Team @ Seguin Chevy starts with Sissy, Red, Kendra, Cody, Ray ,for my service needs and all your future vehicle needs. If you want the best you need to start with the best Realbility,confidence, educate you in your needs and start a plan that works just for you and your budget. Professional and their word is gold. If you are looking for oustanding service from start to finish they right around the corner in Seguin, Texas I love my Seguin Service Department Dream Team On all my Chevy Trax needs look no further than Seguin Chevy Service Department. Super Professionsl they talk you thru all car maintenance and repais and plan your needs & goals. I dont know about you but I look for top of line service which I can count on. So join me and be part of Team Seguin Chevy along with guidance of Sissy, Red, Cody, Ray, Kendra 1. Professional. 2. Friendly 3. Courteous 4. Superior service and top of line work & professionals 5. Integrity. 6. Capability 7. Satisfaction from start to finish. Whatever your budget may be and future car service needs. Seguin Chevy's Professional Service Department 1. Kendra Pena 2. Sissy Garrison 3. Red 4. Cody Fields 5. Ray Everhart They bring confidence with a smile & a handshake . With every job completed and setting the bar to a new level of customer service not only to me but to all you out there San Antonio, Texas & surrounding counties. Come folks what you waiting for..Thank you for all yall accomplish everyday its most appreciated. Grandma Elena

Mar 30, 2022 -

Greenmonkey responded

Look no further than Seguin Chevy Service Department my Dream Team @ Seguin Chevy starts with Sissy, Red, Kendra, Cody, Ray ,for my service needs and all your future vehicle needs. If you want the best you need to start with the best Realbility,confidence, educate you in your needs and start a plan that works just for you and your budget. Professional and their word is gold. If you are looking for oustanding service from start to finish they right around the corner in Seguin, Texas I love my Seguin Service Department Dream Team On all my Chevy Trax needs look no further than Seguin Chevy Service Department. Super Professionsl they talk you thru all car maintenance and repais and plan your needs & goals. I dont know about you but I look for top of line service which I can count on. So join me and be part of Team Seguin Chevy along with guidance of Sissy, Red, Cody, Ray, Kendra 1. Professional. 2. Friendly 3. Courteous 4. Superior service and top of line work & professionals 5. Integrity. 6. Capability 7. Satisfaction from start to finish. Whatever your budget may be and future car service needs. Seguin Chevy's Professional Service Department 1. Kendra Pena 2. Sissy Garrison 3. Red 4. Cody Fields 5. Ray Everhart They bring confidence with a smile & a handshake . With every job completed and setting the bar to a new level of customer service not only to me but to all you out there San Antonio, Texas & surrounding counties. Come folks what you waiting for..Thank you for all yall accomplish everyday its most appreciated. Grandma Elena

Mar 31, 2022 -

Seguin Chevrolet responded

Hi, Greenmonkey! Thank you for the 5-star rating. We're happy to hear that working with Sissy, Red, Kendra, Cody, and Ray led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Jeremy Sims, General Manager

March 30, 2022

It’s well organized and quick. Very Friendly Staff. Thank You So Much! Gonzalez Family More

by DOROTHY3064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Mar 31, 2022 -

Seguin Chevrolet responded

Hi, DOROTHY3064! Thank you for the 5-star rating. We're delighted to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

March 29, 2022

Great People. Thanks for always taking care of all my service needs. Chevy Makes it Best. More

by DAISYNMICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie De Luna, Sergio Dehoyos
Mar 29, 2022 -

Seguin Chevrolet responded

Hi, DAISYNMICKEY! Thank you for the stellar review. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Have a great day! Sincerely, Jeremy Sims, General Manager

March 25, 2022

Service was busy but it was not a bad wait. The coffee/tea bar is a plus while waiting. More

by hendersonannette28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 28, 2022 -

Seguin Chevrolet responded

hendersonannette28, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

March 22, 2022

Service was great! Easy to schedule online, and didn’t wait long. Staff is friendly. More

by DANIEL.E.MALDONADO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Mar 23, 2022 -

Seguin Chevrolet responded

Hi, DANIEL.E.MALDONADO33! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

March 21, 2022

I like going there because I was 10 minutes late because of traffic but they still took me in on time and it only took an hour and I really appreciate that and they recommend somebody to fix my windshield t More

by M0N1KALUVS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Mar 22, 2022 -

Seguin Chevrolet responded

Hi, MON1KALUVS8! Thank you for the 5-star rating. We're happy to hear that working with the team earned us your loyalty, trust, and recommendation. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

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