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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,336 Reviews

1,336 Reviews of Seguin Chevrolet - Service Center

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April 07, 2022

They were very professional very helpful made it clear what I needed and I highly recommend this to my family and friends great place to shop for a vehicle thank you More

by VANGIEVITELA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Apr 08, 2022 -

Seguin Chevrolet responded

Hi, VANGIEVITELA65! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Jeremy Sims, General Manager

April 07, 2022

The service department is very good at what they do. Kody is my service Rep and he informs me of everything. More

by MCKAYBILL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Fields
Apr 08, 2022 -

Seguin Chevrolet responded

Hi, MCKAYBILL7! Thank you for the stellar rating. We're happy to hear that working with Kody elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

April 06, 2022

The service dept is so friendly to me! They take the standard amount of time to do work and have gone out of their way to expedite service and/or provide a loaner car. I Highly recommend More

by michellebutler10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know any of their names.
Apr 07, 2022 -

Seguin Chevrolet responded

Hi, michellebutler10! Thank you for the 5-star rating. We're happy to here that working with the team earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

April 06, 2022

Fast, courteous, friendly, answer my question. Very professional, proficient, when they said they would call me at 1140 they were on time. More

by VIGILT70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Apr 07, 2022 -

Seguin Chevrolet responded

Thank you for the high rating, VIGILT70! We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Jeremy Sims, General Manager

April 05, 2022

Over. charged on oil change and when confronted all they gave me was excuses and I tried contacting the service manager and it’s been over a week and still More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Apr 05, 2022 -

Eddie responded

I left the receptionist my name and number for Kendra to reply and she still has not replied and I have not heard from her about the situation my oil change was exactly one week ago and I have not heard from her

Apr 07, 2022 -

Seguin Chevrolet responded

Eddie, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We left you a number to contact and are awaiting your response so we may assist you on this matter. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

April 05, 2022

From start to finish, Seguin Chevrolet made the process very fast and easy when we purchased our Tahoe. They are the friendliest and most professional dealership my husband and I have ever purchased from. More

by LKLars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha , Anthony Hernandez, Debbie Gaytan, Luis Hernandez
Apr 06, 2022 -

Seguin Chevrolet responded

Hi, LKLars! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. Congratulations on your new Tahoe, and we hope you enjoy the ride! Sincerely, Jeremy Sims, General Manager

April 05, 2022

Quick service when entering dealership. Friendly tech taking info for work to be done, fast service on vehicle to have me back on the go. More

by Drumjob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Apr 06, 2022 -

Seguin Chevrolet responded

Hi, Drumjob@hotmail.com! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

April 04, 2022

Poor customer service. Long wait time. Rude staff. I will not go back there again. More

by JCLARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Apr 13, 2022 -

Seguin Chevrolet responded

JCLARNER, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

April 04, 2022

I always get great service there whether it’s a problem or a simple oil change. They are friendly, professional, and there is always an explanation for the service I request. I look to see if there are the More

by TRLBLZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha?, Kendra Pena
Apr 05, 2022 -

Seguin Chevrolet responded

Hi, TRLBLZ3! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Jeremy Sims, General Manager

April 04, 2022

Great overall service at this location. I will definitely buy again here. I like their energy! More

by MARTZ75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Apr 05, 2022 -

Seguin Chevrolet responded

Hi, MARTZ75! Thank you for the 5-star review. We're delighted to hear that working with the team earned us your loyalty and trust. We hope to work with you again soon. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

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