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1,754 Reviews of Seguin Chevrolet - Service Center
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July 15, 2023
Have never had such terrible customer service. I made an appointment 2 weeks ahead of time to have my vehicle looked at. I had to rent a car while it was at seguin Chevy. I checked in daily on I made an appointment 2 weeks ahead of time to have my vehicle looked at. I had to rent a car while it was at seguin Chevy. I checked in daily on the status. For a week they said “oh someone would get to it”. After a week I showed up to check in and no one had checked it. I spent 500$ on a rental car for no reason. Not sure what the point of making an appointment is if no one looks at it. No one apologized. I’ve never been so disrespected that they kept my car for a week and did not get to it. I went to the dealership for the reason they would be experts and take the best care of me. I would never use this dealership again. More
by Casiemonahan
Verified CustomerEmployees Worked With
The service department
July 15, 2023
Experience sales great to talk to noes what they are. Doing looks. Like they really no there job Doing looks. Like they really no there job More
by EDWARDGARCIA2000
Employees Worked With
Other Employees :
Anthony Hernandez, Beca Ramirez Godoy, Erika DeLaGarza
July 14, 2023
The only problem is the drive from San Antonio to get my vehicle serviced and there’s nothing to do vehicle serviced and there’s nothing to do More
by GHHERNANDEZIII
July 14, 2023
Very bad communication. Took almost 3 weeks to get my vehicle back. Nobody called me to give updates I had to track down my service advisor every time I needed updates. Took almost 3 weeks to get my vehicle back. Nobody called me to give updates I had to track down my service advisor every time I needed updates. More
by ally78
Employees Worked With
Tyson was my service advisor
July 14, 2023
Tyson was helping me with my car service. He was helpful and thorough. If I couldn't get ahold of him there was always another person in service department to help. He was helpful and thorough. If I couldn't get ahold of him there was always another person in service department to help. More
by csaenz1386
Employees Worked With
Tyson
July 13, 2023
Very good service and friendly people. It is nice because they have people that speak your language. They do they job nicely ans on time. I really recommend the services and parts departme It is nice because they have people that speak your language. They do they job nicely ans on time. I really recommend the services and parts department. Thanks Seguin Chevrolet for the best service and fast service. As always so grateful to have a dealership I can trust. More
by CLAUSH78
Employees Worked With
Mark Rios and Ms. Sam
July 13, 2023
I scheduled my truck for retrofit of the ac plug . .like a month ago . I never got a call to bring it in for service . I guess cause I bought it in Pleasanton not in Seguin . .like a month ago . I never got a call to bring it in for service . I guess cause I bought it in Pleasanton not in Seguin . More
by 52louism
Employees Worked With
Service department
July 12, 2023
2 things, it was so hot on there s d i saw the thermostat set at 79. That's ridiculous. Had it not been for seeing my car parked outside no one would have told me it was ready. I would not have minded waitin set at 79. That's ridiculous. Had it not been for seeing my car parked outside no one would have told me it was ready. I would not have minded waiting but with a temp of 79 inside, no thank you. I find that to be very inconsiderate yo your customers More
by CHRISG1292
