Seguin Chevrolet - Service Center

I would like to give a great review because the second guy I worked with was very nice, but I was told two completely different things when I called to inquire about a recall for my vehicle. The second pe guy I worked with was very nice, but I was told two completely different things when I called to inquire about a recall for my vehicle. The second person had me bring my car in to create a ticket which I did that day. We scheduled an appointment a week later... I brought my car in, dropped it off , was told it would take two hours, then got a call that said “we don’t have the part”... they didn’t know that before the inconvenience of dropping off my car, getting a ride, etc. ? And why did the first guy tell me they order 15 parts at a time and you just have to call every few days to see if the parts come in. It seems like they can put my car in the system and let me know when the parts come in. I feel like I’ve just been given the run around and my car is still broken. More

I love SC…. I used to know a lot of people by name! No other dealership has this level of customer service! You guys are the best!!!! I used to know a lot of people by name! No other dealership has this level of customer service! You guys are the best!!!! More

This place is amazing, they are always there to help me when I need to drop my car off. Koby is amazing and always tries to get my car in and out. There are a few Chevrolet places in San Antonio but I take when I need to drop my car off. Koby is amazing and always tries to get my car in and out. There are a few Chevrolet places in San Antonio but I take the drive to Seguin because there service is amazing More

Very professional friendly they did their best to get our car tires repaired and replaced in a a reasonable time car tires repaired and replaced in a a reasonable time More

Seguin Chevrolet worked on our truck. We had a nice visit. We were in and out on no time. Thanks 😊 We had a nice visit. We were in and out on no time. Thanks 😊 More

Wanted a part replaced and they refused to put it on. I also feel that it was not property troubleshot. Wanted me to buy a more expensive part because they thought it might be going out. Liability issu I also feel that it was not property troubleshot. Wanted me to buy a more expensive part because they thought it might be going out. Liability issue is what I was told. Service advisor was also out of line telling me that he didn’t like the way our conversation was going when talking on the phone. More

Routine car service. Quick and easy in and out service. I was satisfied with service and personnel. Quick and easy in and out service. I was satisfied with service and personnel. More

Service department took care of my vehicle in quick and efficient manner. I'll go back for sure. efficient manner. I'll go back for sure. More

Great Customer Services and Clean place. Thanks, friendly We are appreciate for all your hard Work !! Nice People Thanks, friendly We are appreciate for all your hard Work !! Nice People More

Friendly, efficient and competent staff! Service dept communication with customer is great. Thanks for an excellent experience, yet again. I see lots of happy faces in the dealership while I Service dept communication with customer is great. Thanks for an excellent experience, yet again. I see lots of happy faces in the dealership while I wait for my oil change service. Plus, I can even schedule my oil change on their website now. Very convenient! More