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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,511 Reviews

1,511 Reviews of Seguin Chevrolet - Service Center

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December 21, 2022

Good service, but they need more people, service gets back logged, friendly, clean, informative, overall good. More

by RRMARTINEZ265
Recommend Dealer
Yes
Employees Worked With
Erica
Dec 22, 2022 -

Seguin Chevrolet responded

Hi RRMARTINEZ265, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Syble, syble syble syble syble syble syble syble syble syble syble syble syble syble syble More

by elweaselgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell, Anthony Hernandez, Luis Hernandez, Ryan Faglie
Dec 22, 2022 -

Seguin Chevrolet responded

Hi elweaselgrande, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 20, 2022

I was happy that they could fit my car in. The time-frame was a little longer than I expected but it was ok because I wanted my car done right. I was impressed that they also detailed it bef More

by TOMMY.SNIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson in the Service department.
Dec 21, 2022 -

Seguin Chevrolet responded

Hi TOMMY.SNIDER, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 17, 2022

Took care of my family and I in a short time as we were 200 miles from home and it was Thanksgiving weekend. More

by Arthurmata165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary ,service manager
Dec 19, 2022 -

Seguin Chevrolet responded

Hi Arthurmata165, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 17, 2022

Fast service and my new car was delivered same day. Very happy with service provided. More

by ALEX11BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Seguin Chevrolet responded

Hi ALEX11BB, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 17, 2022

Our experience with this dealership was, overall excellent. They greeted us at the front door and right away made us feel very comfortable. The atmosphere was perfect. Between our salesman, sales ma More

by leticiaaguilarstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn👏👏👏👏👏👏👏👏👏👏👏, Ryan Faglie
Dec 19, 2022 -

Seguin Chevrolet responded

Hi leticiaaguilarstar, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 12, 2022

Great customer service, very friendly and willing to help you out with anything they can to make your service a better one. More

by FREAKZILLA.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber from service department
Dec 12, 2022 -

Seguin Chevrolet responded

Hi FREAKZILLA.28, We appreicate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 10, 2022

The best service I have ever had at a dealership. The other places turned us away for our window and they were able to help us. So nice and wonderful service! Would recommend to anyone! More

by chelsealong1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber in service dept
Dec 12, 2022 -

Seguin Chevrolet responded

Hi chelsealong1221, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

Dec 13, 2022 -

chelsealong1221 responded

The parts department and service department were the nicest people I have ever worked with at a dealership.

December 10, 2022

I had a problem with the stereo on my 22 Colorado. They had it in the next morning and back to me working great in a couple of hours. Staff is super friendly and fast. More

by K. Mayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie De Luna, Luis Hernandez
Dec 12, 2022 -

Seguin Chevrolet responded

Hi K.Mayfield, Thank you for your 5-star review. We are delighted to hear our team took care of you during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 08, 2022

I made appt at 10am oil change I sat there for 3hrs that has been my longest wait ever for just a oil change & w/appt I drive all the way from San Antonio Tx which takes like 52 minutes from where I live I More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnold Guerra
Dec 12, 2022 -

Seguin Chevrolet responded

Hi NO2, We're sorry for the long wait to have your vehicle's oil changed and the remarks made by the service staff. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Please reach out to Gary Stehle at 830-303-4381 EXT. 2035 to discuss your experience further. Sincerely, Jeremy Sims, General Manager

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