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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,518 Reviews
Call Service Center (830) 303-4381

1,518 Reviews of Seguin Chevrolet - Service Center

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December 25, 2022

Everyone we met was very kind and courteous very respectful of our situations thank you More

by LILDRAGON_7969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra, Erika DeLaGarza, Ryan Faglie
Report | Print
Dec 27, 2022 -

Seguin Chevrolet responded

Hi LILDRAGON_7969, We appreciate you taking the time to write to us. We are glad to hear you were satisfied. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 24, 2022

Amber from the service department was great and very helpful as well as her supervisor. More

by FREAKZILLA.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Dec 27, 2022 -

Seguin Chevrolet responded

Hi FREAKZILLA.28 We appreciate your kind review and your 5-star rating. We are delighted to hear Amber was excellent during your vehicle's service. We hope to see you at your next service. Take care. Sincerely, Jeremy Sims, General Manager

December 23, 2022

I felt it was a great experience and I was able to get my questions answered. More

by teresa.villarreal83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell, Anthony Hernandez
Report | Print
Dec 27, 2022 -

Seguin Chevrolet responded

Hi teresa.villarereal83, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 23, 2022

Waiting almost 3 hours for an oil change is not ideal. Please find a way to update customers throughout the waiting process instead of having us wait in silence. More

by BJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Dec 27, 2022 -

Seguin Chevrolet responded

Hi BJM, Thank you for your feedback. We're sorry that the waiting time for an oil change was longer than normal. Thank you for your patience and we hope to see you soon. Please contact Gary Stehle at 830-303-4381 EXT. 2035 to discuss further your experience. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Syble, syble syble syble syble syble syble syble syble syble syble syble syble syble syble More

by elweaselgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell, Anthony Hernandez, Luis Hernandez, Ryan Faglie
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi elweaselgrande, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Very attentive salesman. Finance department was quick and easy. GM puts in the work to get the sale. Great coffee bar. More

by berkym0049
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Jason Olfers
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi berkym0049, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 21, 2022

They have great sales people that made it easy to get what I wanted. Thanks Sam Hood More

by TYNAKEYE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi TYNAKEYE15, We appreciate your kind review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Was given a long 2 hour wait time and was done completed in less than an hour. More

by GARRETKHARDWICK1463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavon Villanueva
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi GARRETKHARDWICK1463, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Good service, but they need more people, service gets back logged, friendly, clean, informative, overall good. More

by RRMARTINEZ265
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi RRMARTINEZ265, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 20, 2022

I was happy that they could fit my car in. The time-frame was a little longer than I expected but it was ok because I wanted my car done right. I was impressed that they also detailed it bef More

by TOMMY.SNIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson in the Service department.
Report | Print
Dec 21, 2022 -

Seguin Chevrolet responded

Hi TOMMY.SNIDER, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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