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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,336 Reviews

1,336 Reviews of Seguin Chevrolet - Service Center

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May 18, 2022

Kody and all of the service department are a class act. Friendly and they truly listen to your concerns. More

by RCEVERHART74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody, Rhett, Sissey and Tyson , Kendra Pena
May 19, 2022 -

Seguin Chevrolet responded

Hi, RCEVERHART74! Thank you for the 5-star rating. We're delighted to heart that working with Kody elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, Jeremy Sims, General Manager

May 18, 2022

Seguin Chevrolet has been great in customer service from sales to service! I would refer them to everyone and I have and will keep doing so!!! Thank you for your customer care and the service you provide. More

by MARVINPRINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Serrano, Kendra Pena
May 19, 2022 -

Seguin Chevrolet responded

Hi, MARVINPRINGLE! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

May 17, 2022

Although the wait time was a bit longer than anticipated, they had a friendly staff. More

by YESPURVOAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
May 18, 2022 -

Seguin Chevrolet responded

Hi, YESPURVOAL! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Jeremy Sims, General Manager

May 16, 2022

Well my husband went in for oil change and then it up trading his truck in and got a new one that’s an oil change lol More

by STEVENESWYGARD
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
May 17, 2022 -

Seguin Chevrolet responded

HI, STEVENESWYGARD! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

May 16, 2022

It wasn't so chaotic in the morning. Cody in service dept always provides awesome customer service st the service dept. Roland and Roland at the parts dept were very helpful and polite. More

by Doris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody at Service dept both Roland's at parts dept
May 17, 2022 -

Seguin Chevrolet responded

Hi, Doris! Thank you for the stellar rating. We're happy to hear that working with Cody, Roland, and Roland elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

May 15, 2022

Always been my number one place to have my high country serviced and repaired if needed which hasn’t been a factor since 2016 More

by arcerick91SlickRick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
May 17, 2022 -

Seguin Chevrolet responded

Hi, arcerick91SlickRick! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

May 17, 2022 -

Seguin Chevrolet responded

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May 13, 2022

There service department was awesome. The young lady helping me was very nice and helpful. And after my truck was ready the same young lady help me find my truck for me . Thank y’all More

by JZIKA15AMOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember here name so I can’t give ??
May 13, 2022 -

Seguin Chevrolet responded

Jzika15amor, thank you for the 5 star review. We're so happy that our service team was so helpful and made your experience here great! Have a great day! Sincerely, Jeremy Sims, General Manager

May 13, 2022

I appreciate you faithful staff that took care of the repairs to my ‘09 Chevy Traverse. As it has aged so well, I haven’t needed many repairs, but in the past couple years it has become more costly since More

by kayrejoice47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody in service department , Kendra Pena
May 13, 2022 -

Seguin Chevrolet responded

Kayrejoice47, thank you for your positive review. We're so glad that Kody and our team took good care of you and your Chevy Traverse! Thank you for choosing Seguin Chevrolet! Sincerely, Jeremy Sims, General Manager

May 13, 2022

Customer service and staff were very friendly and they made me feel comfortable and welcome...good service More

by Maria Rosas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
May 17, 2022 -

Seguin Chevrolet responded

Hi Maria, thank you for the 5 star review. We're so glad that your service appointment went well and that our staff made you feel welcome! We appreciate your feedback and hope to work with you again soon! Sincerely, Jeremy Sims, General Manager

May 13, 2022

They charged me to put on a belt they had to take off anyways to replace the water pump that went out. That’s why it wasn’t 5 star rated. Also they don’t call me and update what’s going on with my vehicl More

by Rumblefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sissy
May 17, 2022 -

Seguin Chevrolet responded

Rumblefish, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

May 17, 2022 -

Seguin Chevrolet responded

Rumblefish, thank you for your 5 star review. We appreciate your feedback and hope to work with you again in the future. Sincerely, Jeremy Sims, General Manager

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