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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,338 Reviews

1,338 Reviews of Seguin Chevrolet - Service Center

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July 09, 2022

I had an appointment and right away they said that there was 3 or 4 people still ahead of me. It takes forever to get your car serviced here. More

by bevmocz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Jul 12, 2022 -

Seguin Chevrolet responded

Hi bevmocz, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

July 07, 2022

Every time I go to Seguine Chevrolet they were very helpful thank you for your services and gratitude. Have a blessed day More

by MUROMUROJESSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Devin Richardson, Eddie De Luna, Erika DeLaGarza, Luis Hernandez, Ryan Faglie, Sergio Dehoyos, Kendra Pena, Jaime Anteola
Jul 08, 2022 -

Seguin Chevrolet responded

Hi MUROMUROJESSE, Thank you for your 5 star review. We are delighted to hear that our team made your experience with us great! We hope to see you soon for your next visit. Have a great day! Sincerely, Jeremy Sims, General Manager

July 07, 2022

Everytime I go to the dealership I'm never disappointed always fast and friendly service thumbs up to them More

by AMELIA.TREVINO1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Noor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Seguin Chevrolet responded

Hi AMELIA.TREVINO1996, We appreciate your 5 star review. We are delighted to hear that your visit with us are excellent. We hope to see you soon. Have a great day! Sincerely, Jeremy Sims, General Manager

July 06, 2022

Why make an appointment if when you arrive you have at least a two hour wait at the end of the line? Answer, because it is a free oil change included with the purchase of the truck and the dealership does More

by JTRIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Jul 15, 2022 -

Seguin Chevrolet responded

Hi JTRIN3, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

July 04, 2022

Kody was great. Kept me informed during the whole repair. Super team at Seguin Chevrolet More

by Cuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody, Kendra Pena
Jul 05, 2022 -

Seguin Chevrolet responded

Hi Cuz, Thank you for your 5 star review. We are delighted to hear that Kody was great and able to keep your informed during your visit. We hope to see you again for your next service visit. Take care! Sincerely, Jeremy Sims, General Manager

July 02, 2022

Entire staff was excellent! Kendra, David, Ray and Kody are always extremely helpful and very accommodating. More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Pena
Jul 05, 2022 -

Seguin Chevrolet responded

Hi NO2, We appreciate your 5 star review. We are glad our team including Kendra, David, Ray and Kody were extremely helpful and accommodating. We hope to see you soon for your next visit with us. Take care! Sincerely, Jeremy Sims, General Manager

July 01, 2022

Amber was very helpful! If she did not know, she got us the answer. We appreciated her! More

by ASVETILKJR
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber
Jul 05, 2022 -

Seguin Chevrolet responded

Hi ASVETIKJR, Thank you for 5 star review and recommendation. We are delighted to hear that Amber was very helpful during your service appointment. We are glad your visit went great and hope to see you soon! Take care! Sincerely, Jeremy Sims, General Manager

June 28, 2022

3 hr wait for just an oil change and i had an appointment. Makes absolutely no sense, next time just call me when they are ready for me. Its a 10 minute drive to the dealership for me but I could More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kody in service was good, Kendra Pena
Jul 11, 2022 -

Seguin Chevrolet responded

Hi Kenny, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

June 27, 2022

Tyson was the service person who helped me he told me what was going on and he followed through on everything. I appreciate him More

by Bk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Jun 28, 2022 -

Seguin Chevrolet responded

Hi BK, We appreciate your 5 star review and recommendation. We are delighted to hear Tyson was very helpful when service your vehicle. We hope to see you soon for your next service appointment. Take care! Sincerely, Jeremy Sims, General Manager

June 24, 2022

Excellent very prompt work was done on time and at a fair price will recommend for sure More

by Jrichards27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Jun 24, 2022 -

Seguin Chevrolet responded

Hi, Jrichards27! Thank you for the 5-star review. We're delighted to hear that working with the team earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

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