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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,524 Reviews

1,524 Reviews of Seguin Chevrolet - Service Center

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March 06, 2023

They are awesome! They are friendly, they drove me home, so I didn't have to wait. More

by CINDYP417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department
Mar 07, 2023 -

Seguin Chevrolet responded

Hi CINDYP417, Thank you for your 5-star review. We are glad to hear our team took excellent care of your vehicle. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

Mar 07, 2023 -

CINDYP417 responded

Mr Sims, You are welcome. This is our 4 vehicle we have bought from Seguin Chevrolet, and we are very pleased. You have always provided great service and you should be recognized as a great dealership. Thanks to all of you! Cindyp

March 02, 2023

Me and my family honestly loved the way your sales men Anthony Medina took care of our needs. More

by VICKEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Mar 02, 2023 -

Seguin Chevrolet responded

Hi VICKEI, We appreciate your 5-star review. We are delighted to hear Anthony took excellent care of you. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 02, 2023

This dealership has always been real good to me from their customer service to vehicle service. Prices are hard to beat. And very knowledgeable sales rep and managers. Would recommend to anyone looking More

by D.RODRIGUEZ1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Andy Irizarry, Jennifer Cuellar
Mar 03, 2023 -

Seguin Chevrolet responded

Hi D.RODRIGUEZ1979, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 02, 2023

Probably one of the most unprofessional service departments. The manager and advisor was beyond degrading to anyone they talked to. More

by LINDSAYROBINSON1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager & Advisor
Mar 06, 2023 -

Seguin Chevrolet responded

Hi LINDSAYROBINSON1999, We're sorry for any inconvenience we may have caused. We never intend to make anyone feel degraded while working with us. Don't hesitate to get in touch with Gary Sethle at 830-303-3481 EXT.2035 about your experience and take care of any concerns you may have with your vehicle. Sincerely, Jeremy Sims, General Manager

March 02, 2023

Great service Dennis was great and got me out of there quick. He was very knowledgeable and helpful More

by HMONTELONGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rittiman
Mar 03, 2023 -

Seguin Chevrolet responded

Hi HMONTERLONGO, Thank you for your 5-star review. We are delighted to hear Dennis was excellent and got you in and out during your service visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

March 02, 2023

Service department did a good job and the front desk, Made sure that my vehicle good the service needed. More

by GONZALES34GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Mar 03, 2023 -

Seguin Chevrolet responded

Hi GONZALES34GF, We appreciate your 5-star review. We are glad to hear our service team did an excellent job. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

March 01, 2023

Customer service was not there. I was not given any status in a timely manner. I had to initiate the request. More

by NGRSONE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belia Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Mar 08, 2023 -

Seguin Chevrolet responded

HI NGRSON85, We're sorry for any inconvenience we may have caused. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please contact Gary Stehle at 830-303-4381 Ext. 2035 at your earliest convenience to discuss your experience further. Sincerely, Jeremy Sims, General Manager

March 01, 2023

Fast and friendly service. I received my one of my two annual oil changes, I was very pleased with everything. More

by DNCHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Parker
Mar 02, 2023 -

Seguin Chevrolet responded

Hi DNCHARRELL, We appreciate your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

February 27, 2023

I have used the service department twice. Each time the only delay was waiting on parts. Once the parts arrived, my vehicle was repaired promply without further issues. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 28, 2023 -

Seguin Chevrolet responded

Hi JW, Thank you for your 5-star review. We are delighted to hear our service team was excellent during the repairs of your vehicle. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

February 26, 2023

They have been doing the maintenance on both my chevys. Bought my 2019 from San Marcos but having them work on it didn't work out so well. Now Seguin Chevy is my place. Amber always let's me know what is g More

by waterparkguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and all the people in the service
Feb 27, 2023 -

Seguin Chevrolet responded

Hi waterparkguy, We appreciate your 5-star review. We are delighted to hear Amber and the rest of the team took excellent care when servicing your truck. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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