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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,610 Reviews
Call Service Center (830) 303-4381

1,610 Reviews of Seguin Chevrolet - Service Center

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June 05, 2023

Very bad expirience terrible customer service rude actitude and indiference for bussines do not recomend for service More

by Cesar Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manger of service departament
Report | Print
Jun 07, 2023 -

Seguin Chevrolet responded

Hi Cesar, We're sorry for the service you received. Please contact Gary Stehle at 830-303-4281 ext. 20235 to discuss your service visit further. We look forward to hearing from you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

June 02, 2023

The whole dealership provided us with excellent customer service that we felt right at home. More

by c.g.castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Olfers
Report | Print
Jun 02, 2023 -

Seguin Chevrolet responded

Hi c.g.castillo, We appreciate your 5-star review. We are glad to hear you had an excellent experience with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

June 01, 2023

I was in and out fast for oil change. Tyson took good care of me, kept me informed of the status. More

by SUSANSKRZYCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson, Service
Report | Print
Jun 01, 2023 -

Seguin Chevrolet responded

Hi SUSANSKRZYCKI, We appreciate your 5-star review. We are delighted to hear Tyson made your service visit excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

May 30, 2023

I was surprised that I got an appointment in less than a week...Amber got me in 2 days. More

by wizwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber & Cody in Service Dept
Report | Print
May 31, 2023 -

Seguin Chevrolet responded

Hi wixwil, We appreciate you taking the time to write to us. We are glad to hear Amber was excellent to work with during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

May 29, 2023

Every thing went well. Amber had gotten everything completed before I needed to come back. She did a fantastic job. More

by eghilsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Amber
Report | Print
May 30, 2023 -

Seguin Chevrolet responded

Hi eghilsjr, Thank you for your 5-star review. We are delighted to hear Amber did an excellent job. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

May 25, 2023

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by JOE1945.JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Hernandez
Report | Print
Jun 05, 2023 -

Seguin Chevrolet responded

Hi JOE1945.JV, Please apologize to the customer for any inconvenience we may have caused. Please contact Gary Stehle at 830-303-4381 ext. 2035 to discuss your experience. We look forward to hearing from you soon. Sincerely, Jeremy Sims, General Manager

May 24, 2023

Awesome service. They know their stuff. Polite courteous knowledgeable efficient and reasonable. Good job Thx More

by NEEDEMAIL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
Report | Print
May 25, 2023 -

Seguin Chevrolet responded

Hi NEEDEMAIL123, Thank you for your 5-star review. We are glad to hear our team was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

May 23, 2023

Comfortable, trustworthy & family friendly, I will continue doing all my vehicle purchases at Seguin Chevrolet! More

by MAKAYLAGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell, AJ Medrano, Eddie De Luna, Josie Serrano, Luis Hernandez, Ryan Faglie
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May 24, 2023 -

Seguin Chevrolet responded

Hi MAKAYLAGRAY, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

May 21, 2023

Good, like most others I had dealings with. Friendly. The process too much too long, from being to end, 5 hours. Might I add, we were prepared & had a $40,000 check ready to hand over, that th More

by JBRYANCATLOVER
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Ivan Perez
Report | Print
May 22, 2023 -

Seguin Chevrolet responded

Hi JBRYANCATLOVER, Thank you for your kind review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

May 21, 2023

The employees were all very polite and got the job done in very good time. More

by CAROLANN_GIBSON109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know any
Report | Print
May 22, 2023 -

Seguin Chevrolet responded

Hi CAROLANN_GIBSON109, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Jeremy Sims, General Manager

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