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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,559 Reviews

1,559 Reviews of Seguin Chevrolet - Service Center

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April 13, 2023

Great service. Everyone was extreamly helpful. My service Rep. Amber Garcia went above and beyond on providing me with the service. She was an angel and actually he More

by soawel323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Garcia in Service
Apr 13, 2023 -

soawel323 responded

Amber Garcia was amazing on the effort she made on my behalf in dealing with the extended warranty company. She represented the best example of the term "Service". With folks like her representing Seguin Chevy, you can rest assured that you have earned my business and will be my "Go to" dealer when I'm ready to purchace another vehicle.. Great job Amber Garcia. Thank you for putting the word "Service" in Service Department.. The service time took awhile, but that issue was created by the Extended Warranty Company and Amber kept me informed. She fought on my behalf and held them to their contract. So the time it took was not a Seguin Chevy issue. That was a Warranty Company issue.. Wayne Lehman

April 13, 2023

Wonderful people! Could not replace My tire due to no stock but put the donut on for free and wished me Happy Easter! More

by EAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber in service dept
Apr 14, 2023 -

Seguin Chevrolet responded

Hi EAM, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 13, 2023

My sales person Arnold did an amazing job getting me and my family into the vehicle we wanted. Thank you so much. More

by BLKCHEVY1313
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Arnold Guerra
Apr 14, 2023 -

Seguin Chevrolet responded

Hi BLKCHEVY1313, Thank you for your kind review. We are glad to hear Arnold did an amazing job getting you into the vehicle you wanted. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 12, 2023

They Great service in and out quick, Awesome 👍 Great Service Awesome 👍 Quick Service More

by JTAVITAS14@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 13, 2023 -

Seguin Chevrolet responded

Hi JTAVITAS14, Thank you for you taking the time to write to us. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 11, 2023

Had oil changed That was all Pleasant personnel. That's all Will be back next time More

by wileyokla
Recommend Dealer
Yes
Employees Worked With
NA
Apr 11, 2023 -

Seguin Chevrolet responded

Hi wileyokla, We appreciate your kind review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

Apr 11, 2023 -

wileyokla responded

That’s all floks

Apr 11, 2023 -

wileyokla responded

Folks

April 11, 2023

Cody was my advisor & I didn’t really enjoy working with him. He was there to help me, until he wasn’t. Also told me that my problem really couldn’t be fixed and there was nothing they could do. I waited 30 More

by brynnkramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson, Cody, amber
Apr 14, 2023 -

Seguin Chevrolet responded

Hi brynnkramer, We apologize for the service you received from Cody and Tyson and the inconvenience for having a long wait for a shuttle ride home. It is never our intention to make our customers wait that long. We expect all of your advisor to hear each other and treat all customers equally regardless if they are their customers or not. We are happy to hear you had a good service with Amber and we hope you will continue to work with her in the future. Please contact Gary Stehle at 830-303-4381 Ext.2035 to discuss your experience. Sincerely, Jeremy Sims, General Manager

April 11, 2023

Good experience no negative talk from employee friendly atmosphere Greeted right away answered questions promptly More

by VIGILT70
Recommend Dealer
Yes
Employees Worked With
NA
Apr 12, 2023 -

Seguin Chevrolet responded

Hi VIGILT70, We appreciate your 5-star review. We are delighted to hear you were satisfied throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 08, 2023

Excellent service and timely will definitely take my vehicle back for service in the future More

by JOHNGSG76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Seguin Chevrolet responded

Hi JOHNGSG76, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 07, 2023

Friendly Salesman explained everything about the vehicle and pricing that I would pay Hassle free pricing More

by JACKIE.DALE.MILLER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Olfers
Apr 10, 2023 -

Seguin Chevrolet responded

Hi JACKIE.DALE.MILLER, Thank you for your kind review. We are delighted to hear our team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 07, 2023

Everyone treats you like a VIP and its much appreciated. I will probably go back for life More

by RZDETAILEDCLEANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Ben Reinke, Priscilla Recio, Ryan Faglie
Apr 10, 2023 -

Seguin Chevrolet responded

Hi RZDETAILEDCLEANING, We appreciate your kind review. We are glad to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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