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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,338 Reviews
Call Service Center (830) 303-4381

1,338 Reviews of Seguin Chevrolet - Service Center

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August 30, 2022

We were not told that oil changes for life only met twice a year. Yeah we also were not told when we made the appointment that it would be $90 to have the oil changed More

by LUVBUG3686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Sep 01, 2022 -

Seguin Chevrolet responded

Hi LUVBUG3686, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Please reach out to Gary Stehle at 830-303-4381 ext.2035 to discuss your experience and offer a free tire rotation on your next visit. Sincerely, Jeremy Sims, General Manager

August 30, 2022

The service was just outstanding very professional the made me feel like I was a very special person More

by Grandudesm44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Stehle
Report | Print
Aug 31, 2022 -

Seguin Chevrolet responded

Hi Grandudesm44, We appreciate your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 26, 2022

I have made 2 appointments to have the passenger side airbag replaced for the recall. Both times they have not had the part! I drive more than 30 miles one way! Waste of gas and time! More

by ginareina62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t remember the names
Report | Print
Aug 29, 2022 -

Seguin Chevrolet responded

Hi ginareina62, Thank you for your feedback. We’re sorry for any inconvenience we may have caused you. We had a manager look into the problem and found that the airbag is on the order but has been delivered. Thank you for your patience and we hope to see you again in the future. Please contact Gary Stehle at 830-303-4381 ext.2035 to discuss your experience. Sincerely, Jeremy Sims, General Manager

August 26, 2022

Seguin Chevrolet was one of the few dealerships that had an availability that same day after we discovered our water pump had cracked. They took on the warranty work and had our vehicle completed in a coupl More

by ANTHONY.D.THAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 29, 2022 -

Seguin Chevrolet responded

Hi ANTHONY.D.THAI, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 21, 2022

Love it nice people love it will go again in the coming months thanks to everyone More

by ETRISTAN1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 22, 2022 -

Seguin Chevrolet responded

Hi ETRISTAN1953, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 20, 2022

Great customer service. Took the time to get my truck in and finished in a timely manner. More

by Thetireman1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 22, 2022 -

Seguin Chevrolet responded

Hi Thetireman1018, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 19, 2022

No communication in Service Dept. No individual/client care. No updates when service will completed. More

by THOMAS.FLORES
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Aug 24, 2022 -

Seguin Chevrolet responded

Hi THOMAS.FLORES, We appreciated that you took the time to write to us and share your concerns. We’re sorry for any inconvenience we may have caused you. Thank you for your patience and we hope to see you again in the future. Please reach out to Grey Stehle at 830-303-481 EXT. 2035 to discuss your experience with us. Sincerely, Jeremy Sims, General Manager

August 18, 2022

Great customer service! Always ready to assist when we need help! Been customers since 2019! Thank you all! More

by thesotelofamily6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 19, 2022 -

Seguin Chevrolet responded

HI thesotelofamily6, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 13, 2022

fast , friendly , efficient , very knowledgeable and trustworthy, cares about the customer. they are genuine in their dealings with you More

by MARYASIMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Seguin Chevrolet responded

Hi MARYASIMS, We appreciate your 5-star review. We are glad to hear our team made your experience excellent during your visit. We hope to see you soon on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

August 12, 2022

Seguin Chevrolet is a very good place to buy a vehicle . They work very hard to get you in the car you need. Recommend anyone who really needs a vehicle Seguin Chevrolet is the place More

by DALLEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faglie, Kendra Pena
Report | Print
Aug 15, 2022 -

Seguin Chevrolet responded

Hi DALLEN17, Thank you for taking the time to write to us and for your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you on your next visit. Thank you for choosing Seguin Chevrolet. Have a great day. Sincerely, Jeremy Sims, General Manager

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