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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,338 Reviews

1,338 Reviews of Seguin Chevrolet - Service Center

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November 06, 2022

Very nice dealership. Priscilla was the best salesman I’ve worked with! Awesome place and recommend to others. More

by Ivanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Priscilla Recio, Gabby Martinez
Nov 07, 2022 -

Seguin Chevrolet responded

Hi Ivanna, We appreciate your 5-star review. We are delighted to hear Priscilla made your experience with us excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 05, 2022

I like the attention your service dept give you when you get there. You get a report back on anything that needs attention to have it repaired . Excellent wait area. More

by JGARCIA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 07, 2022 -

Seguin Chevrolet responded

Hi JGARCIA60, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 02, 2022

I had an appointment at 9am and my truck sat in the parking area for an hour and 45 minutes before it was taken in for the oil change. More

by bazandaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
Nov 03, 2022 -

Seguin Chevrolet responded

Hi bazandaniel, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 02, 2022

Service was great. Excellent customer service and support. Check in was a breeze and coffee was hot. More

by jesseacastrojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 03, 2022 -

Seguin Chevrolet responded

Hi jesseacastrojr, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 02, 2022

The folks at this dealer are easy to deal with they listen to my concerns and address the problem. More

by Wadeblackqh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 03, 2022 -

Seguin Chevrolet responded

Hi Wadeblackqh, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

October 31, 2022

Great service! Was able to get the flat tire on my Honda Ridgeline (yes a Honda) replaced quickly! The tire could not be fixed so they had to order it . They got More

by CAPDASA56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 01, 2022 -

Seguin Chevrolet responded

Hi CAPDASA56, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. Thank you for choosing Seguin Chevrolet for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 30, 2022

Mi troca chevrolet 2021 sigue fallando y ustedes dicen que todo esta bien cuando te venden todo muy amable pero si pido ayuda cuando ya esta pagada ni te responde los mensaje me dijeron que me la cambiarí More

by MARIA SANTANA
Recommend Dealer
No
Employees Worked With
Ramiro Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Seguin Chevrolet responded

Hi MARIA SANTANA, Sentimos las molestias que te hayamos podido causar. Siempre es nuestro objetivo número 1 satisfacer a nuestros clientes, y apreciamos que se haya tomado el tiempo de escribirnos. Gary Stehle está dispuesto a acompañarlo para ayudar a diagnosticar el problema y usted puede programar una cita para que atiendan el vehículo. Gracias por su paciencia y esperamos verle de nuevo en el futuro. Sincerely, Jeremy Sims, General Manager

October 30, 2022

The workmanship was very good but the lack of courtesy and respect given to the customer needs improving. More

by M5redd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department rep
Oct 30, 2022 -

M5redd responded

Yes

Oct 31, 2022 -

Seguin Chevrolet responded

Hi M5redd, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

October 30, 2022

I like the Chevy Dealer in Seguin they all friendly and on time Thank you More

by heidiblondie80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garage Dept
Oct 31, 2022 -

Seguin Chevrolet responded

Hi heidiblondie80, We appreicate your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 30, 2022

I appreciate that my vehicle was serviced quickly. I do not appreciate that the recommendation was to replace my engine when it is clear to everyone in the Chevrolet world that AFM valve lifters go ba More

by JOHN.COTTRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanics
Nov 02, 2022 -

Seguin Chevrolet responded

Hi JOHN.COTTRELL, We appreciated that you took the time to write to us and share your concerns. We’re sorry for any inconvenience we may have caused you. Thank you for your patience and we hope to see you again in the future. Please reach out to Gray Stehle at 830-303-4381 ext. 2035 to discuss your experience further. Sincerely, Jeremy Sims, General Manager

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