Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,836 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
Contact Dealership

509 West I H 10

Seguin, TX

78155

Directions

By Type

Showing 2,836 reviews

December 19, 2024

Doesn't look closely at there vehicles missed collision in my newly bought car.. still trying to get them to assist More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear Jake, Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced. We take pride in ensuring our vehicles are thoroughly inspected before they reach our customers, and I'm sorry that we missed an issue with your car. I understand how important this is to you, and I would like to assist in resolving this as quickly as possible. Please reach out to me directly so we can address this matter and find a satisfactory solution. Sincerely, Jeremy Sims, General Manager

December 19, 2024

There was no negotiation on a price of a vehicle basically says thank you very much for coming here, but we cannot give you a deal when I drove an hour and a half to get there More

by tswdesignz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear tswdesignz, Thank you for your feedback, and I apologize for any frustration you experienced during your visit. We understand how important it is to feel that you're getting a fair deal, and we're sorry that we couldn't meet your expectations. We do our best to offer competitive prices based on the market, but we understand that negotiation is a part of the car-buying process. If you'd like to discuss your experience further or if we can assist you in finding a solution, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

December 18, 2024

Service has been very good. The last service had some miscommunication and took 2.5 hrs for an oil change but overall I would give it 4 stars. More

by GSP3870
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear GSP3870, Thank you for your feedback! We appreciate your understanding and are glad to hear that your overall experience has been positive. We apologize for the miscommunication and the extended wait during your recent oil change. We’re working on improving our processes to ensure more timely service in the future. Your continued support means a lot to us, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

December 17, 2024

Everyone at the dealership was super nice and helpful! They made sure I was completely happy with my purchase and helped me every step of the way More

by GS313Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal l
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear GS313Y, Thank you for the kind words! We’re thrilled to hear that our team made your experience a positive one. We always strive to ensure our customers are happy and well taken care of, and we’re glad we could do that for you. Enjoy your new vehicle, and we look forward to seeing you again soon! Sincerely, Jeremy Sims, General Manager

December 16, 2024

Excellent service, very friendly and takes care of you like family. Didn't wait long for an oil change. More

by CINDYP417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear CINDYP417, Thank you for the wonderful review! We’re so glad to hear that you felt taken care of like family, and we’re happy to know your oil change was completed quickly. It’s our goal to make every visit as pleasant and efficient as possible. We look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

December 15, 2024

Didn't tell us about the price of add-ons (3K) until we saw the price on price sheet after negotiating everything else. Had our own financing were told they WOULD NOT run a credit check on but of course th More

by joe0228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Lai
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear Joe0228, Thank you for sharing your feedback, and I’m sorry to hear that your experience didn’t meet expectations. We understand the frustration surrounding the add-ons and the credit check, and I sincerely apologize for any miscommunication. Your concerns are important to us, and we will review our processes to ensure greater transparency moving forward. If you have any further questions or would like to discuss this directly, please don’t hesitate to reach out. Sincerely, Jeremy Sims, General Manager

December 14, 2024

Did not take care of the problems with my truck after I told them what it was doing before they worked on it More

by barbschneider94
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 14, 2024

The price they had on the vehicle was fair in comparison to other dealers. I was in and out with the vehicle in 2 hrs. More

by petsch22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordell
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear petsch22, Thank you for the kind words! We’re glad to hear that you found our pricing fair and that we were able to get you into your new vehicle quickly. We appreciate your business and hope to serve you again in the future! Sincerely, Jeremy Sims, General Manager

December 13, 2024

Everyone we directly dealt with was great! However, the people who our sales people dealt with in the back to work the numbers for our trade in and sales price were not very easy to work with More

by CDAVISCREW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Seguin Chevrolet responded

Dear CDAVISCREW, Thank you for your feedback and for sharing your experience. I’m pleased to hear that everyone you dealt with directly provided great service. However, I apologize that the process behind the scenes didn’t meet your expectations. We strive to make every aspect of the car-buying experience smooth and efficient, and I appreciate your comments as they help us identify areas for improvement. We value your business and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

December 13, 2024

Worked out a good deal on a car but had an issue afterwards. I referred my Dad to buy a car, and was told that i would get a referral fee. It has been 3 weeks and have not heard anything. Called and More

by Doubtful
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erenest Oeffinger
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear Doubtful, Thank you for your feedback, and we apologize for the delay in processing your referral fee. We certainly appreciate your referral and understand your frustration. Please reach out to me directly at your convenience, and I’ll make sure we resolve this matter promptly. Thank you for your patience. Sincerely, Jeremy Sims, General Manager

1
...
6
7
8
...
284