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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,827 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,827 reviews

December 31, 2024

Great service. Drop-off. Laura went over all that was needed and took the truck. Parts order was needed for one of the three warranty repairs. So, fixed two, return More

by crichton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura C from Service Dept
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear crichton59, Thank you for your incredible and detailed review! We're thrilled to hear that your experience with us was so positive, especially considering your previous service challenges. Laura and our repair team strive to provide excellent service, and it's great to know that their efforts made a difference for you. We're grateful for your trust in us and appreciate you making the drive from Schertz. We'll always do our best to ensure you're taken care of! Sincerely, Jeremy Sims, General Manager

December 30, 2024

I like this dealership so far the service has been very good, the representatives are friendly and they know their job More

by rueben777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Seguin Chevrolet responded

Dear rueben777, Thank you for sharing your experience! We’re glad to hear that you’ve had great service and that our team has been friendly and knowledgeable. We appreciate your feedback and look forward to continuing to provide you with excellent service. Sincerely, Jeremy Sims, General Manager

December 30, 2024

They fixed my 2500 hd really fast and I was outta therein a couple hours More

by foponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Seguin Chevrolet responded

Dear foponder, Thank you for your wonderful review! We're thrilled to hear that we were able to get your 2500 HD fixed quickly and that you had a great experience with us. We truly appreciate your business and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

December 30, 2024

I visited the service department with a scheduled appointment for an oil change and tire rotation. The service took 2.5 hours which was very inconvenient and unexpected. The staff was friendly and th More

by Jenniferwelnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Seguin Chevrolet responded

Dear Jenniferwelnak, Thank you for sharing your feedback. We apologize for the extended wait time during your recent visit. We understand how valuable your time is, and we will work to improve our efficiency to better serve you in the future. We’re glad to hear that our team was friendly and that you were pleased with the cleanliness of our facility. We appreciate your patience and hope to have the opportunity to provide you with a faster service next time. Sincerely, Jeremy Sims, General Manager

December 28, 2024

Gracias a todos por su ayuda y por hacer posible mi sueño de tener un carro nuevo. More

by Elda Lizet Rueda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse y Miguel
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Dec 30, 2024 -

Seguin Chevrolet responded

Dear Elda Lizet Rueda, Gracias a ti por compartir tu experiencia! Estamos muy contentos de haber podido ayudarte a hacer realidad tu sueño de tener un carro nuevo. Apreciamos mucho tu confianza en nosotros y esperamos verte de nuevo pronto. Sincerely, Jeremy Sims, General Manager

December 27, 2024

Really attentive my needs and concerns. Had excellent attitudes and greeted me with a smile. More

by tiffany19781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Amber
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Dec 30, 2024 -

Seguin Chevrolet responded

Dear tiffany19781, Thank you for your kind words! We're thrilled to hear that our team was able to meet your needs and concerns with such care and a positive attitude. Your satisfaction is very important to us, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 26, 2024

Kordell was amazing the best experience I could have I recommend you come see him More

by k35deluna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kordell
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Dec 30, 2024 -

Seguin Chevrolet responded

Dear k35deluna, Thank you for the great review! We're thrilled to hear that Kordell provided you with such an amazing experience. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

December 26, 2024

Thank you for your help, it was an excellent service, Suguin's people are very friendly More

by RAFAELGOMEZ098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jus
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Dec 30, 2024 -

Seguin Chevrolet responded

Dear RAFAELGOMEZ098, Thank you for the wonderful review! We're so glad to hear you had an excellent experience with us. Our team truly appreciates your kind words, and we look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

December 26, 2024

Great job completing the oil change. I really don't think it should take two hours to complete this operation. My vehicle never moved in the first hour of my appointment. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Seguin Chevrolet responded

Dear none23, Thank you for your feedback and for the positive rating! We're glad the oil change was completed successfully. We apologize for the extended wait time, and we appreciate your patience. We'll be sure to work on improving our service times to ensure a smoother experience in the future. Sincerely, Jeremy Sims, General Manager

December 26, 2024

Todo Excelente, todos muy amables y serviciales, gracias por toda su ayuda. Hicieron posible mi sueño More

by Elda Lizet Rueda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesee
Report | Print
Dec 30, 2024 -

Seguin Chevrolet responded

Dear Elda Lizet Rueda, Gracias a ti por compartir tu experiencia! Estamos muy contentos de haber podido ayudarte a hacer realidad tu sueño de tener un carro nuevo. Apreciamos mucho tu confianza en nosotros y esperamos verte de nuevo pronto. Sincerely, Jeremy Sims, General Manager

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