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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,712 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,712 reviews

November 19, 2024

We were very pleased with the customer service at Seguin dealership , our sales person was awesome. We can’t thank y’all enough for getting us into the vehicle we have been looking for for months. Thankyou More

by cantulydia1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Seguin Chevrolet responded

Dear cantulydia1982, Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us and that we were able to help you find the perfect vehicle. We're so happy to have been a part of your journey, and we truly appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

November 18, 2024

Felt taken advantage of . . amazing after being told a part would be ordered & it would take several days ( after having my car 1 week ) after talking w/service manager @ 4:09 More

by Jimisu stuckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
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Nov 20, 2024 -

Seguin Chevrolet responded

Dear Jimisu Stuckey, I am truly sorry to hear about your recent experience, and I want to sincerely apologize for any frustration this may have caused. It’s never our intention to make anyone feel taken advantage of, especially our valued customers like yourself. I understand how disappointing it can be when expectations aren't met, and I will personally look into what occurred regarding the timing and communication of your service. Please don’t hesitate to reach out to me directly (830) 303-4381 ext. 2035 if you’d like to discuss this further or if there's anything I can do to address your concerns. Sincerely, Gary Stehle, Service Director

November 18, 2024

They don't care about your problems or the person they don't want to listen they don't want to call back when they say they do they just want to lie to you all they give a xxxx about is your money More

by Eva
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one on this list
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Nov 20, 2024 -

Seguin Chevrolet responded

Dear Eva Stuckey, I am truly sorry to hear about your experience, and I apologize for any frustration or inconvenience you have encountered. It’s always our goal to provide excellent customer service, and I regret that we did not meet your expectations. Please know that your concerns matter to us, and I would appreciate the opportunity to address them directly. If you would like to discuss this further, please don’t hesitate to contact me. Sincerely, Jeremy Sims, General Manager

November 18, 2024

Great service nice job. Love the fact that they got me in and out ok More

by passmore.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Seguin Chevrolet responded

Dear passmore.9, Thank you for your kind review! We're delighted to hear that you received great service and appreciated the efficiency of your visit. Our team works hard to provide a seamless experience, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 17, 2024

Denzel Shular listened to what I physically needed in a truck and he didn't give up on making it happen! He was kind, polite, and personable! Everyone at the dealership was welcoming and kind as well. More

by walkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denzel Shular
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Nov 20, 2024 -

Seguin Chevrolet responded

Dear walkel, Thank you for sharing your experience! We’re thrilled that Denzel provided such attentive and dedicated service to help you find the perfect truck. It’s wonderful to know that his kindness and persistence made a lasting impression, and that you felt welcomed by our entire team. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 17, 2024

I love how friendly and willing to assist the staff is. It’s truly a welcoming environment. More

by louisolvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Seguin Chevrolet responded

Dear louisolvera, Thank you for your kind words! We're thrilled to hear you felt welcomed and appreciated our friendly and helpful staff. Providing a great experience for our customers is always our goal, and we're glad to know we succeeded during your visit. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 14, 2024

All personnel are wonderful - including sales ESPECIALLY DEVON TORRES !!, management, finance (really great and the fella who delivers vehicles from across Seguin. Try this dealership !! More

by p.pesta
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEVON TORRES
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Nov 20, 2024 -

Seguin Chevrolet responded

Dear p.pesta, Thank you for your fantastic review! We're delighted to hear that Devon Torres and the rest of our team made such a great impression. Your kind words about our sales, management, finance, and vehicle delivery teams mean a lot to us. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service! Sincerely, Jeremy Sims, General Manager

November 14, 2024

This is our 5th purchase since we have moved to this area and we love it!! Ivan has been our sales person 3 times in a row and he’s is such a patient and understanding person. He and everyone at Seguin Chevr More

by DIAMONDCAROL71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All who have had part in our purchase.
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Nov 20, 2024 -

Seguin Chevrolet responded

Dear DIAMONDCAROL71, Thank you so much for your continued loyalty and for sharing your wonderful experience! We're thrilled to hear that Ivan and our team have consistently provided you with excellent service. It means the world to us to have earned your trust through five purchases! Your kind words and satisfaction are what we strive for every day. Thank you for being part of the Seguin Chevrolet family—we look forward to serving you again in the future! ❤️ Sincerely, Jeremy Sims, General Manager

November 13, 2024

Very decent service with a little bit of difficulties but it's a business so understood More

by passmore.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Seguin Chevrolet responded

Dear passmore.9, Thank you for your honest feedback. We appreciate your understanding with any challenges along the way. If there’s anything we can do to improve your experience further, please feel free to let us know. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

November 13, 2024

Everyone was very nice, helpful, professional. Jessica took care of my appointment and kept me informed. She was very helpful Thank you all More

by bgframe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Dyre 🌟🌟🌟🌟🌟
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Nov 14, 2024 -

Seguin Chevrolet responded

Dear bgframe52, Thank you for your wonderful review! We’re thrilled to hear that Jessica and the team provided you with a positive and professional experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

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