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Seguin Chevrolet

Seguin, TX

4.4
3,114 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,114 reviews

September 20, 2022

Absolutely loved our experience with Jennifer. This was our first vehicle purchase, & we were wanting to get the best deal for our budget & Jennifer exceeded our expectations. Very satisfied with More

by ADOLFO_FLORES8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Jennifer Cuellar
Sep 21, 2022 -

Seguin Chevrolet responded

Hi ADOLFO_FLORES8, Thank you for your 5-star review. We are glad to hear Jennifer was excellent during your car buying experience. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

September 20, 2022

My husband & I went in looking for a new traverse for our family. Wilson Lugo assisted us & helped us get one ordered and made the whole car buying experience easy! This was our first time dealing with Segui More

by AMBER252012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Wilson Lugo
Sep 21, 2022 -

Seguin Chevrolet responded

Hi AMBER252012, Thank you for your 5-star review. Congratulations on your new Traverse. We are delighted to hear Wilson made your car buying experience easy. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 19, 2022

Everything was good salesmen treated us with respect gave us all the information we asked him service was excelente in time was said will Recomend the Dealer to some of our friend that are looking for New V More

by CAVAZOS89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Rodriguez, Anthony Medina, Elihu Amaro, Jennifer Cuellar, Michael Littlefield
Sep 20, 2022 -

Seguin Chevrolet responded

Hi CAVAZOS89, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 18, 2022

It was good just took along time 1 1/2 hr for a oil change More

by Irene swygard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 19, 2022 -

Seguin Chevrolet responded

Hi Irene swygard, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

September 18, 2022

Omar is the most pleasant person we've ever dealt with purchasing a new vehicle. Ask for him if you decide to visit that dealership. More

by SMH264Steve H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faglie
Sep 18, 2022 -

SMH264Steve H responded

Seguin Chevrolet as a business could do a bit better. Parts guys talking in Spanish on the phone except for the "F Bomb" being dropped numerous times while a customer is waiting is not acceptable. He didn't care whether he helped me or not, didn't understand when I said I needed a jug of "anti-freeze". He finally understood when I tried to explain what it did and mentioned the word "coolant". Second complaint, when purchased, there was an expensive package added by the dealer to cover door edge protection. My truck is several months old and these have already been replaced 4 times now. The service department said they know nothing of these and said it was up to the sales department to make it good some way getting ones that will stick. They suggested I buy aftemarket door edge trim; after paying big dollars for this in their "protection package". The guys who put the strips on have started making me return some other day, when they aren't so busy to replace the defective strips. This is appearing to be a non-ending story of door edge protection that will not stay on the door and no one seems to want to address the issue.

Sep 19, 2022 -

Seguin Chevrolet responded

Hi SMH264Steve, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

September 17, 2022

friendly staff. . felt comfortable being there. plus they had taco truck the day I went. so win win. More

by Olivaresawl1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Recio
Sep 19, 2022 -

Seguin Chevrolet responded

Hi Olivaresawl1, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

September 17, 2022

Got my car in on time and was out quick great service. Thank you Seguin chevy More

by gwhitsett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of female service reps name
Sep 19, 2022 -

Seguin Chevrolet responded

Hi gwhitsett, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 17, 2022

When I went to Seguin Chevrolet I didn't know what to expect. After going to other dealerships and feeling the let down or adding extra charges, I thought that maybe I was going to have to wait longer fo More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faglie
Sep 19, 2022 -

Seguin Chevrolet responded

Hi Melissa, We appreciate your 5-star review. Congratulations on your new Equinox. We are glad to hear Syble took excellent care of you during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 17, 2022

I was not there long Justin Wolff got what needed to be done on my truck and I was in and out of there really quick. Great service! More

by Sandra C Sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Wolff
Sep 19, 2022 -

Seguin Chevrolet responded

Hi Sandra C Sosa, Thank you for your 5-star review. We are delighted to hear Justin was excellent during your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 16, 2022

Great service, home town feel. I would recommend them to anyone. I would shop here again More

by PAMREED213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez, Jennifer Cuellar
Sep 19, 2022 -

Seguin Chevrolet responded

Hi PAMREED213, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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