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Seguin Chevrolet

Seguin, TX

4.4
3,040 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,040 reviews

August 10, 2022

Amber in the service department was very helpful and excellent customer service. She was able to work me in after I had been trying for weeks and no one would even try to. More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Aug 11, 2022 -

Seguin Chevrolet responded

Hi NO2, We appreciate your 5-star review. We are glad to hear Amber was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 10, 2022

Cost me 3k and didn’t fix the problem…. Then asked me to pay another 2k to correct it…. GARBAGE More

by Shandrilahuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Aug 11, 2022 -

Shandrilahuck responded

Thanks for costing me a fortune and fixing nothing 😃

Aug 19, 2022 -

Seguin Chevrolet responded

HI Shandrillahuck, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please call Gary Stehle at 830-303-4381 EXT 2035to to further help and/or assistance. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

August 09, 2022

Priscilla was very attentive and knowledgeable. In this dealership I was treated as a person and not as a number. I would highly recommend this dealership to anyone. More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Recio, Jaime Anteola
Aug 10, 2022 -

Seguin Chevrolet responded

Hi JC, Thank you for your 5-star review. We are glad to hear Priscilla was excellent during your car buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2022

This dealership helped me so much that I felt like they wanted me to walk out with a car this service is so good More

by KELLYSEAN738
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Luis Hernandez
Aug 10, 2022 -

Seguin Chevrolet responded

Hi KELLYSEAN738, We appreciate your 5-star review. We are glad you were satisfied during your visit with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2022

Sybil did a terrific job with walking us through every step needed to get the truck we wanted She was professional and personable. Ryan got us better rate financing than our o n bank offered and did it qu More

by FUNKYMONKEYTEXAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Reinke, Ryan Faglie
Aug 10, 2022 -

Seguin Chevrolet responded

Hi FUNKYMONKEYTEXAS, Thank you for your 5-star review. We are glad to hear Sybil and Ryan were excellent during your car buying experience. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2022

I love this dealership, they made it possible to get in the car I wanted. More

by Angelicanarroyo19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Priscilla Recio
Aug 10, 2022 -

Seguin Chevrolet responded

Hi Angelicanarroyo19, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2022

Jennifer was an amazing help and definitely will be sending more people to y’all’s dealership just because of her. More

by NATHANIELTRUJILLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer cuellar
Aug 10, 2022 -

Seguin Chevrolet responded

Hi NATHANIELTRUJILLO, We appreciate your 5-star review. We are glad to hear Jennifer made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2022

Was told the tire rotation was $15. 99 and got charged $25.99 and this took longer than usual this time More

by HELENPETTEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t want to rate individuals
Aug 10, 2022 -

Seguin Chevrolet responded

Hi HELENPETTEY, We appreciate your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

August 08, 2022

Wasn’t told until I arrived at the dealership that it would be three days in the queue before it would even be diagnosed. I then had to wait for a ride and arrange for a rental at the last minute after More

by Bugsy128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhett
Aug 11, 2022 -

Seguin Chevrolet responded

Hello Bugsy128, This is Gary the service Director at Seguin Chevrolet. First, I would like to apologize for the Inconvenience this caused and I will be work with the advisor to communicate with their customers they should be communicating with you by text, phone call and or email every day. I am sorry we where not able to provide a loaner vehicle for you. If you could please give me a call here at the number below I would like to talk to you about the experience you had with us. Thank, Gary Stehle Service Director Seguin Chevrolet 830-303-4381 ext. 2035

August 07, 2022

Jocelyn was so amazing she listened and searched for the perfect car for me! She took her time and was so helpful! More

by Keisha Cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Serrano
Aug 08, 2022 -

Seguin Chevrolet responded

Hi Keisha, Thank you for your 5-star review. We are glad to hear Jocelyn was excellent in helping you find the perfect car. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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