Seguin Chevrolet

Was told the tire rotation was $15. 99 and got charged $25.99 and this took longer than usual this time 99 and got charged $25.99 and this took longer than usual this time More

Wasn’t told until I arrived at the dealership that it would be three days in the queue before it would even be diagnosed. I then had to wait for a ride and arrange for a rental at the last minute after would be three days in the queue before it would even be diagnosed. I then had to wait for a ride and arrange for a rental at the last minute after being told that no loaner could be offered, so needless to say, I was not happy. After I brought the car in on Monday, I dropped it off and then proceeded to hear-absolutely nothing. I waited until Wednesday to call since the dealership mentioned it would be three days until diagnosis. I left a message and heard nothing. I tried again Thursday, left another message and texted the dealership as well and heard, once again, absolutely nothing. I texted and called later again on Thursday and finally got an answer-that the car had just gone in to diagnostics. I heard nothing on Friday until another text and call. It went that way until the car was finally done-the following Tuesday. When I arrived to pick up the car, no one seemed to know (or care) where my car had been parked. The receptionist kindly offered to help me find it since no one else would, but that is NOT her job. She and the fact that the car got fixed are the only reasons why I’m giving a VERY charitable three star rating. More

Jocelyn was so amazing she listened and searched for the perfect car for me! She took her time and was so helpful! perfect car for me! She took her time and was so helpful! More

Lavon is very personable. He is very knowledgeable about Chevrolet vehicles. It was a pleasure to have him as my salesman. He is very knowledgeable about Chevrolet vehicles. It was a pleasure to have him as my salesman. More

Great welcoming service department. Prompt and very helpful. I would highly recommend this dealership to everyone. Prompt and very helpful. I would highly recommend this dealership to everyone. More

Employees were all very nice and helpful. They made a long process seem fast and simple. They made a long process seem fast and simple. More

The service desk has not listened to what I am saying. I've been so upset every time I speak to someone and have been made to feel like everything issue is being thrown back at me. I've been so upset every time I speak to someone and have been made to feel like everything issue is being thrown back at me. More

Service personnel were great. Waited over 2 hrs even with an appointment. Too long of a wait Waited over 2 hrs even with an appointment. Too long of a wait More

They gave me the worst value ever for my car after I said it was not okay they didn’t change the appraisal. I got multiple offers at least $3,000 over the amount they gave me, they also held my vehicle for a it was not okay they didn’t change the appraisal. I got multiple offers at least $3,000 over the amount they gave me, they also held my vehicle for a week and told me nothing was wrong with it, just to find out it had a leak the entire time. They don’t reach out to you if your vehicle is finished so you’re going to have to call them and check up on it More

Friendly, clean atmosphere & no hassle. These people remain consistent with their customer service. I’ll do it all over again a third time. These people remain consistent with their customer service. I’ll do it all over again a third time. More