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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,728 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,728 reviews

September 17, 2024

Service was slow but after discussion with someone kind of got taken care so all ok then. More

by glmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2024

Service was slow but after discussion with someone kind of got taken care so all ok then. More

by glmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear glmolina, Thank you for sharing your feedback. I apologize for the initial delay in service but am glad to hear that things were ultimately taken care of. We appreciate your patience and hope to provide a more efficient experience next time. If there's anything else we can assist you with, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

September 17, 2024

Sam and Stella are great to work with! Both are very knowledgeable and friendly. Made the whole process easy. More

by accounting11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stella Nenninger
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear accounting11, Thank you for the wonderful 5-star review! We’re thrilled to hear that Sam and Stella provided you with a knowledgeable and friendly experience, making the process easy for you. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 16, 2024

I was kept informed. They are always knowledgeable and courteous. Waiting area is always clean. More

by NBMDCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tysn
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear NBMDCustomer, Thank you for your 5-star review! We’re pleased to hear that you were kept informed and found our team knowledgeable and courteous. Maintaining a clean waiting area is important to us, and we’re glad it made a positive impression. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 16, 2024

Great service great service this is the third vehicle I buy from Seguin Chevrolet my next vehicle will be a Tahoe. More

by HACIENDA1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear HACIENDA1010, Thank you for your fantastic 5-star review! We’re thrilled to hear that you’ve had a great experience with us for your third vehicle purchase. We’re excited about helping you with your next vehicle, and we’ll be ready to assist you in finding the perfect Tahoe when the time comes. Sincerely, Jeremy Sims, General Manager

September 15, 2024

Pleasant environment- courteous staff (specially Ivan Perez) - good location- it was a good overall experience but we could have done better with less haggling on the “out the door” price for a basic/sta More

by THOMASHORAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear THOMASHORAN, Thank you for your 5-star review! We’re glad to hear that you had a pleasant experience and found our staff, especially Ivan Perez, to be courteous. I appreciate your feedback about the “out the door” price and will use it to help us improve our process. We look forward to the opportunity to serve you again in the future. Sincerely, Jeremy Sims, General Manager

September 15, 2024

Staff was great. Oil change went well. Wished they had greased it to. Overall was fine. More

by jekles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear jekles, Thank you for your review! We’re pleased to hear that you had a great experience with our staff and that your oil change went well. I appreciate your feedback about the greasing and will share it with our team to improve our service. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 15, 2024

It was all good but serive need too answer calls when calling there.instead of me calling over and over. More

by sosaramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear sosaramiro, Thank you for your 5-star review! I’m glad to hear that your overall experience was positive. I apologize for any inconvenience caused by difficulties in reaching us by phone. We’re addressing this issue to improve our responsiveness and ensure a better experience in the future. We appreciate your feedback and look forward to assisting you again. Sincerely, Jeremy Sims, General Manager

September 14, 2024

Great and smiling customer service. Service is promptly. Waiting area is comfortable with coffee, I recommend the service. More

by HECTORJRARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear HECTORJRARRAS, Thank you for the 5-star review! I’m thrilled to hear that you enjoyed our friendly customer service, prompt service, and comfortable waiting area. We appreciate your recommendation and look forward to providing you with excellent service again in the future! Sincerely, Jeremy Sims, General Manager

September 14, 2024

The service representative Gracie was great she was very helpful. Everyone was friendly and offered a drink. More

by VFREEMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear VFREEMAN0, Thank you for your 5-star review! I’m delighted to hear that Gracie and the rest of our team provided you with excellent service and a warm, friendly experience. We’re glad you enjoyed the refreshments as well. Your feedback is much appreciated, and we look forward to welcoming you back! Sincerely, Jeremy Sims, General Manager

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