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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,728 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,728 reviews

September 26, 2024

Because there’s too long of a wait, even though you make an appointment ok More

by CHRISNJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenn Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear CHRISNJOE, Thank you for your feedback. I’m sorry to hear that you experienced a long wait despite having an appointment. We strive to provide timely service and appreciate your patience. Your comments will help us improve our scheduling and service efficiency. We hope to have the opportunity to serve you better in the future. Sincerely, Jeremy Sims, General Manager

September 26, 2024

Shawn and Ro did an outstanding job getting us the vehicle exactly how we wanted it. More

by MS241458
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivaris Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear MS241458, Thank you for your wonderful feedback! We're thrilled to hear that Shawn and Ro were able to get you the vehicle exactly how you wanted it. Your satisfaction means the world to us, and we look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 26, 2024

If I could give it 0 stars I would. My truck has been in service since the last week of July it's about to be October! All I can get is "we are waiting on parts still". It's been a back More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service department
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear Alex, I’m truly sorry to hear about your frustrating experience with our service department. Waiting for parts can be challenging, and I understand how it must feel to have your truck in service for so long. Your feedback is invaluable, and I assure you that we are working hard to expedite the process and improve communication. Please feel free to reach out to me directly if you would like to discuss this further. Your satisfaction is important to us, and I appreciate your patience during this time. Sincerely, Gary Stehle, Service Director

September 26, 2024

Everyone was great service was even better Ivaris was great and took really good care of us. Manager was great and remembered who I was and that means alot!! More

by CLJES2
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Littlefield
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear CLJES2, Thank you for your fantastic review! We're so glad to hear that Ivaris and our team provided you with excellent service. It's always our goal to make our customers feel valued and remembered. We look forward to welcoming you back in the future! Sincerely, Jeremy Sims, General Manager

September 25, 2024

Everyone there was kind, friendly, and helpful. Our sales person and finance person took great care of us! Even though we came in late, and were there past closing time, they were friendly and help More

by T Macias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear T Macias, Thank you for your wonderful review! We're thrilled to hear that our team provided you with such a positive experience, even after hours. We pride ourselves on our customer service and are glad that our sales and finance staff took great care of you. We look forward to welcoming you back for any future needs! Sincerely, Jeremy Sims, General Manager

September 25, 2024

Was well worth the 180 mile drive. Everyone was just great to work with on the purchase of my new Chevy Colorado. More

by RANDYSHARP63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear RANDYSHARP63, Thank you for taking the long drive to visit us! We’re thrilled to hear that your experience with our team was worth it and that you enjoyed the purchase of your new Chevy Colorado. Your satisfaction means the world to us, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 25, 2024

Very easy to deal with and helpful. Clean dealership. Everything explained correctly and quickly. Vehicle was as it was stated. More

by KLAUSMEYER76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear KLAUSMEYER76, Thank you for your fantastic feedback! We're delighted to hear that you found our team easy to work with and that you appreciated the cleanliness of our dealership. It's great to know that everything was explained clearly and that your vehicle met your expectations. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

September 25, 2024

The Seguin Chevrolet dealership provided the best customer service that I have experienced. Personal attention to what I wanted and presented options available to me. And ultimately found just what I More

by JANELLE.MURPHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Diaz, Miguel Vega, Steven Webb
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear Janelle.Murphy, Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our team. Providing personal attention and finding the perfect vehicle for our customers is our top priority. We truly appreciate your recommendation and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 24, 2024

There was some misunderstanding on pricing, but the issue was resolved to my satisfaction by management. There are sometimes problems between customer and the company, but the honest response and resolution More

by Gerald Salge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 24, 2024

Friendly dealership with a competent staff. Sales and service departments both are quick to please. More

by BAKIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Seguin Chevrolet responded

Dear BAKIN0, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with both our sales and service departments. Our team strives to provide friendly and efficient service, and your feedback reaffirms our efforts. We look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

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