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Seguin Chevrolet

Seguin, TX

4.4
2,728 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,728 reviews

October 04, 2024

To my experience I am a ford man but I called them with a letter I had gotten in mail from capital one the truck that was I was trying to buy had been sold the evening before I got to the dealership Omar mee More

by ARNALDO MUNOZJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
Oct 07, 2024 -

Seguin Chevrolet responded

Dear Arnaldo Munoz Jr., Thank you for sharing your detailed and thoughtful review! We are delighted to hear that Omar and Luis were able to assist you and make your experience smooth and satisfying. It’s great to know they worked hard to get you a better deal, and we appreciate your recommendation. We’re happy to hear you felt like family at Seguin Chevrolet, and we look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

October 04, 2024

Nathaniel helped me out when I was there, he was very helpful and knowledgeable. Great selection on vehicles. More

by dylanleigh_schmidt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Oct 07, 2024 -

Seguin Chevrolet responded

Dear dylanleigh_schmidt, Thank you for your review! We're glad to hear that Nathaniel was able to assist you and that you appreciated our selection of vehicles. Your feedback is important to us, and we hope to serve you again in the future! Sincerely, Jeremy Sims, General Manager

October 04, 2024

Excellent and respectful sales people! This is the second vehicle we have purchased from them. More

by Tracy Cheatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Oct 07, 2024 -

Seguin Chevrolet responded

Dear Tracy Cheatham, Thank you for your review! We’re thrilled to hear that you had another excellent experience with our respectful sales team. We truly appreciate your continued trust in us for your vehicle purchases and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

October 04, 2024

Always professional with great customer service! ! I highly recommend their service after the sale. Team Seguin is number one in my book!! More

by RGINSP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano
Oct 04, 2024 -

Seguin Chevrolet responded

Dear RGINSP, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience and that our team’s professionalism and customer service left a great impression. Your recommendation means a lot to us, and we're proud to be number one in your book! Sincerely, Jeremy Sims, General Manager

Oct 07, 2024 -

Seguin Chevrolet responded

Dear RGINSP, Thank you for your review! We're thrilled to hear that you consistently receive professional and great customer service from our team. Your recommendation means a lot to us, and we're honored to be "number one" in your book. We look forward to continuing to provide you with excellent service in the future. Sincerely, Jeremy Sims, General Manager

October 04, 2024

This team provided outstanding service and we felt like they really helped us get the best vehicle for our needs. More

by PORDORSKYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb de Luna and Eddie de Luna, Michael Littlefield
Oct 07, 2024 -

Seguin Chevrolet responded

Dear PordorskY, Thank you for your kind review! We're thrilled to hear that our team provided outstanding service and helped you find the perfect vehicle to meet your needs. It was our pleasure to assist you, and we look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

October 04, 2024

Muy excelente servicio que nos proporcionó José Ramírez muy agradecidos con el por nuestra venta muchas gracias !!! More

by ARACELI.RAMIREZ76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Seguin Chevrolet responded

Dear ARACELI.RAMIREZ76, Gracias por tus amables palabras! Nos alegra saber que José Ramírez te proporcionó un excelente servicio. Apreciamos tu confianza en nosotros para tu compra. Esperamos verte de nuevo pronto. Sincerely, Jeremy Sims, General Manager

October 04, 2024

They’ll keep your car/truck for months and never bother giving you a loaner. Delay, delay, delay! Can’t get any help just excuses. More

by CGARZA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gracie
Oct 07, 2024 -

Seguin Chevrolet responded

Dear CGARZA88, I apologize for the experience you've had with our service department. It’s concerning to hear about the delays and lack of communication regarding your vehicle. Your feedback is vital for us to improve our processes. Please reach out to me directly (830) 303-4381 ext. 2035 so I can address your concerns and work towards a resolution. Sincerely, Gary Stehle, Service Director

October 03, 2024

Unorganized, poor service in service/parts will not be going back waisted my time again More

by PETERSONJEREMY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Seguin Chevrolet responded

Dear PETERSONJEREMY56, I’m sorry to hear that your experience with our service and parts department did not meet expectations. We strive for better, and your feedback is important to help us improve. If there’s anything we can do to address the situation further, please don’t hesitate to reach out at (830) 303-4381 ext. 2035, we would like to make things right. Sincerely, Gary Stehle, Service Director

October 03, 2024

When I came in, I had an appointment. They assisted me immediately and they would let me know how everything was going as my truck was getting fixed or oil change actually. More

by Monica melton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Seguin Chevrolet responded

Dear Monica, Thank you for sharing your great experience! I'm glad to hear our team assisted you promptly and kept you updated throughout your service visit. We appreciate your trust and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

October 03, 2024

Friendly courtesy, professional, helpful staff was extremely nice and made sure I was on the right track. More

by darencampbell369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Seguin Chevrolet responded

Dear darencampbell369, Thank you for your fantastic review! I'm delighted to hear that our staff provided you with friendly, courteous, and professional service. We strive to make sure every experience is as smooth as possible, and I'm glad we were able to assist you. Sincerely, Jeremy Sims, General Manager

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