
Seelye Ford of Kalamazoo
Kalamazoo, MI
Filter Reviews by Keyword
By Type
Showing 182 reviews
I recently bought a vehicle from Mike Brookfield at this location. He was very nice to my children. I scheduled a time to test drive the vehicle which had to be pushed back because they had lent it out to a location. He was very nice to my children. I scheduled a time to test drive the vehicle which had to be pushed back because they had lent it out to a different customer in lieu of using a rental. When I arrived for the test drive the vehicle was pretty gross inside with crumbs everywhere. The vehicle was sold to me without floor mats (when I test drove there was plastic on the floor so I didn’t realize there were no floor mats) and the batteries in both key fobs were low. He was accommodating by ordering generic floor mats from Amazon and replacing the battery in a fob. When the mats arrived, I was set to leave town so he drove them to my house personally to drop them off which was very kind. It seems it would have been easier to just ship them to my house though. The day I brought the vehicle home, my daughter shut the front passenger door and a piece of trim fell off. I was able to snap it back into place and it hasn’t happened again. I did not bring it up to the dealership as I didn’t want to complain additionally since I already said I wanted floor mats, I was able to put it on without issue, and had help with one of the key fobs. I only bought this car here because it’s the specific car I wanted. I would have bought it anywhere. I do also feel like I got treated as though they knew I’d buy the car regardless because it was presented to me that there was no room to make a deal on the MSRP which I felt was a lie. It is what it is though. I was not treated poorly in any way and I love my new vehicle. I was asked 3 times to leave a review. More
First time dealing with Seelye, and I couldn’t have asked for a better experience. Needed a car relatively quickly, and was connected with Braxton Taggart. Can’t say enough good things about this man. He for a better experience. Needed a car relatively quickly, and was connected with Braxton Taggart. Can’t say enough good things about this man. He was patient, listened to my needs and concerns and tried to understand what I was looking for in a vehicle. He also went out of his way to communicate with me when I had questions on his day off. I never felt any pressure from the sales floor. Wound up with a car that was both a good deal and something I didn’t expect I’d like. Will definitely be looking to Braxton should I ever need another vehicle. Will also direct my friends and family to him as well. Thanks, Action Braxton!! 😁 More
This was my 1st experience buying a new car and I was very happy with this experience. My salesman Phil was very down to earth and no pressure! Everyone that I dealt with was very friendly and helpful! I very happy with this experience. My salesman Phil was very down to earth and no pressure! Everyone that I dealt with was very friendly and helpful! I highly recommend coming here! More
The dealership is very well maintained and the staff dies an excellent job of maintaining a high energy. They are positive friendly and very helpful not pushy. John Kerry was was our salesperson and extrem an excellent job of maintaining a high energy. They are positive friendly and very helpful not pushy. John Kerry was was our salesperson and extremely patient and supportive woth my Mom! More
I live about an hour from this dealership, so before I made the drive there, I requested a walk around video and other info of the Bronco I was interested in. The video shared was of a dirty vehicle both made the drive there, I requested a walk around video and other info of the Bronco I was interested in. The video shared was of a dirty vehicle both inside and out. No effort was taken to clean it up to make a good first impression. Very disappointing for a first time customer to see. Not sure how the dealership sells vehicles in that kind of condition. More
Logan Cloud did a great job at helping us find the perfect car . We spent a long time with some problems finding a car and we went in and came out with a Bronco that same day. Logan is very kind and e perfect car . We spent a long time with some problems finding a car and we went in and came out with a Bronco that same day. Logan is very kind and easy to converse with. Definitely recommend :) More
We recently purchased a Chevy Trax 2RS, and we couldn’t have asked for a better experience! Kyle Corbett went above and beyond to help us find the perfect vehicle. From the very beginning, he was patient, have asked for a better experience! Kyle Corbett went above and beyond to help us find the perfect vehicle. From the very beginning, he was patient, knowledgeable, and genuinely invested in making sure we got exactly what we needed. Not only did Kyle take the time to walk us through all of our options, but he also stayed late to ensure that all the paperwork was finalized smoothly. His professionalism and dedication truly made the car-buying process stress-free and enjoyable. If you’re looking for someone who truly cares about their customers, Kyle is the one to see! Highly recommend—thank you, Kyle! 🚗💨 More