Sedano Ford

Service Appointment. Ivan Green knowledge of his product (Ford Vehicles) is outstanding. The Best of the best. Any additional work he sees when my vehicle is service is Ivan Green knowledge of his product (Ford Vehicles) is outstanding. The Best of the best. Any additional work he sees when my vehicle is service is authorized with no arguments or second guessing on my part. Complete trust and confidence in his many years as a trusted loyal employee. He is and shall remain my Service Manager as he has since 2012. R/S Mark A. Morse More

Communication was great. They didn’t make promises they couldn’t keep. Deliver my truck back to me earlier than expected and I don’t have to rent a truck. couldn’t keep. Deliver my truck back to me earlier than expected and I don’t have to rent a truck. More

Great Job Great Sales Rep (Austin) Out of there quick. From sales to sales manager to closing everything was great. Very helpful and kind. Called back to make s Great Sales Rep (Austin) Out of there quick. From sales to sales manager to closing everything was great. Very helpful and kind. Called back to make sure all was okay More

The worst in customer service!!!!! They don’t do work as The worst in customer service!!!!! They don’t do work as they state in paper work I can prove they didn’t perform my tire rotation as I marked my The worst in customer service!!!!! They don’t do work as they state in paper work I can prove they didn’t perform my tire rotation as I marked my tires to prove it Didn’t even top off any fluids Had to drive back my self to fill up the DEF fluid my self!!!! More

The worst shopping experience l ever had still living a nigthmare bougth a truck and dont have it .whats going on?some body help me nigthmare bougth a truck and dont have it .whats going on?some body help me More

We love Curtis! Buying a car from Curtis is always a hoot. He makes us laugh, is always fair and makes all that time it takes pass quickly. Buying a car from Curtis is always a hoot. He makes us laugh, is always fair and makes all that time it takes pass quickly. More

Best experience It was the best experience I’ve had in purchasing a vehicle. Everyone was polite and helpful. There were no hounding sales people which are very annoy It was the best experience I’ve had in purchasing a vehicle. Everyone was polite and helpful. There were no hounding sales people which are very annoying to me. Five stars to your team!!! More

Ok Experience. we have purchased several trucks over the years from this location and keep coming back because the service team takes good care of us when we need se we have purchased several trucks over the years from this location and keep coming back because the service team takes good care of us when we need service. on the sales side, Vince was super helpful and one of the reasons we stayed and went through the exceptionally long process of paperwork, which frankly was RIDICULOUS. Richard was fine, but really didn’t make us feel welcome and hasn’t returned my follow up questions (no code given for keypad to open door). There is no reason that it should take more than two hours after the time of final deal to get to sign paperwork. I almost walked out, it’s horrible customer service and a really horrible experience. I want to get a new car for myself but that experience won’t have me going back anytime soon. There were also several things that the sales group tried to slip in to the deal (different monthly payment than what was agreed to, no warrantee when it was advertised with one).if I hadn’t been paying attention it would have been bad. Even though I was promised two keys I only got one. Electronic signatures allow you to get past the paperwork and a good computer system should allow this to be much more efficient: if you made it easer to buy people would buy more frequently. More

They treat you very well, have many selections to choose from based on your budget, very personal and they don’t pressure you to buy. from based on your budget, very personal and they don’t pressure you to buy. More

I have been a customer for over ten years and have always had great service . I have had the same service tech and am very happy had great service . I have had the same service tech and am very happy More