Sedano Ford

This experience was great. The staff was knowledgeable and very nice. I felt completely at home and comfortable here. Answered all my questions and made sure everything was good before I left. Most d and very nice. I felt completely at home and comfortable here. Answered all my questions and made sure everything was good before I left. Most definitely recommending to everyone. More

Good service - gives you updates and additional needs and as always dealers charge more for your repairs than an independent service station. That is the only issue I have with taking my car to a dealer for as always dealers charge more for your repairs than an independent service station. That is the only issue I have with taking my car to a dealer for service. More

Amy was my service person. She was friendly and efficient! I waited for the service to be completed in a very comfortable waiting area with drinks and snacks available! efficient! I waited for the service to be completed in a very comfortable waiting area with drinks and snacks available! More

Jorge once of your service guys should work for El Cajon Ford. He is rude & said he wasn’t going to fix my transmission bc it’s going to break again. 2013 focus. I still would like to speak to a manager to Ford. He is rude & said he wasn’t going to fix my transmission bc it’s going to break again. 2013 focus. I still would like to speak to a manager to ask a few questions but I’m still heated abt jorges customer service. David Winslow was and has been very nice. I like Penske Ford w the exception of Jorge. Jorge needs customer service skills More

As always, the work done was great. People were friendly. However, my husband had a very bad time dropping off the car. No one provided clear instructions and he was left to just stand there for friendly. However, my husband had a very bad time dropping off the car. No one provided clear instructions and he was left to just stand there for about 10 minutes waiting for someone to help him. More

Jeff is my service person. He is always helpful knows how to handle my service issue and goes above and beyond. I would recommend him how to handle my service issue and goes above and beyond. I would recommend him More

Richard Kresge and Greg King were great to work with. Took time to answer questions, no excessive pressure or sales pitches for add-ons. Only frustration was dealer’s requirement for spouse’s credit ch Took time to answer questions, no excessive pressure or sales pitches for add-ons. Only frustration was dealer’s requirement for spouse’s credit check for cash sale - totally unnecessary and bureaucratic. More

My service advisor Dave provided excellent customer service. I was in and out in about an hr. When I thought it might take 2 hrs service. I was in and out in about an hr. When I thought it might take 2 hrs More

Great experience everybody was very helpful, helping me set up the Ford app Giving me attention and made the sale go quick.. Thanks To Jeff set up the Ford app Giving me attention and made the sale go quick.. Thanks To Jeff More