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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

November 27, 2020

Great all around service from start to finish A service that can truly be trusted. From the appointment reminders to the Service Advisors our experience was superb. More

by Thesalyis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan
November 27, 2020

Great service with clear explanation for all parts changed. I wanted to change a couple of parts myself later and Ivan was happy with giving his feedback on what's urgent and what wasn't. I decided to More

by GM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Green
November 27, 2020

I luckily saved myself $300 on electrical your tech said wires were sheared and or frayed I found no wire damaged by myself installing rear bumper On this service ticket not sure if my oil was changed due t More

by Maxkaos8.6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Barclay it's not her fault mechanics came up with it
Nov 28, 2020 -

Sedano Ford responded

Hello, I would like to extend my personal regrets regarding your experience with our Service Department. My name is Ruslan Batenko, and I am the Service Manager with Penske Ford. I would appreciate the chance to speak with you and get more feedback. You can email me at rbatenko@socalpenske.com or call me directly at 619-433-6061. Thank you for your feedback and we look forward to speaking with you. Best, Ruslan Batenko Service Manager Penske Ford

November 25, 2020

Ashley was a consumade professional, very knowledgeable and cordial. Even when there was an delay with the repair, she was able to accommodate my vehicle needs for my very busy weekend. All the service r More

by Lsimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
November 25, 2020

This was our second car purchased at this dealer. They went out of their way to acquire this auto for us. It was five star customer service. Richard and the entire team were great. More

by Sdcvwv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard kreege
November 21, 2020

Amazing! Rick was great, I live out of the area and he helped me get everything done online. He also met me halfway with the car, which I really appreciate!!! More

by jaimesallee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Garrett
November 19, 2020

I drive a fleet vehicle and Larry Downs is outstanding at his position - Lead Assistant Service Manager - and treats me as a valued customer. When I first met Larry, he immediately made me feel as a long tim More

by BK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY DOWNS
November 18, 2020

I was really impressed by the communication, professionalism, and expertise of Bob Radder and Jeff Long. I had a major overhaul of my 2013.Ford Explorer and I wouldn’t trust anyone else! She h More

by WalshFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Radder, Jeff Long
November 18, 2020

Mike is a real asset. Friendly, efficient, effective. I’ve always felt that I received his full attention and the highest quality of care. He keeps me coming back! In More

by Georgehelland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vermilya
November 18, 2020

Penske La Mesa California has an outstanding group of people who have shown to take pride in their customer service and sales. Thank you all. More

by Brettianwong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Mickey and Ruslan
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