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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

February 21, 2021

My visit was for a routine oil change, tire rotation and general check-up. My advisor, Jorge, came out right away and took my vehicle in; my car was ready when promised and I was notified when it was done. More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
February 21, 2021

I like that they were able to service my car without an appointment. No hassle and they even washed my car! Thank you i will keep coming back More

by patydepuebla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Long
February 20, 2021

I ordered a car in Oct with Shan, 4 months later I find out it’s the wrong car. Wrong wheels, spoiler, scoop, accents, and more. They said they could maybe get me the wheels. That this had never happened b More

by Magnus Colsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shan Persaud
Feb 21, 2021 -

Sedano Ford responded

Magnus, We appreciate you taking the time to share this review. I am familiar with this experience but based on our records, it seems you were not the one who personally ordered the Ford vehicle in question. Please have the original customer email me at rcerulli@socalpenske.com so that we may address this. Thank you, Ralph Cerulli General Manager Penske Ford (619) 433-6001 rcerulli@socalpenske.com

Feb 26, 2021 -

Magnus Colsa responded

Well I called you three times, left a message with my number and you never bothered to call me. Folks don’t deal with this dealership.

February 20, 2021

Excellent customer service, helpful staff, and quality work. They do all the work on my car. I .highly recommend them. Be sure to call for an appointment. More

by EADDISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
February 20, 2021

Jorge is my go to service writer! He’s great to work with! Mechanics are good, it’s the small things with the work. They missed putting aprons back under the front bumper. But all in all it’s a great pl More

by Depriziodevelopment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Isabella
February 18, 2021

Curtis was a pleasure to work with actually took me seriously when I told him I needed a new truck didn’t care if it cost $100,000Need it for my plumbing business More

by James michaels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis watts
February 18, 2021

Mike Vermillion is my go to service dude. Tells me what I need and what I don’t for my F150. Geraldo “Gerry” bought my coffee when I didn’t have exact change for the machine and my service mechanic ask me qu More

by Choda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vermillion, “Gerry”Geraldo, Mickey Rogers
February 17, 2021

Shan is the man. Found my truck, secured it for me, and we made a deal. Dealership is clean and calm inside, unlike some others I visited. Would recommend to friends and family. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Persaud
February 16, 2021

Dealership is clean in and out of the building. Waiting room is clean, confortable place to wait. Dealership is practicing safe distance.staff were nice, professional. Advisor was polite, knowledgeable of More

by neneng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff long
February 16, 2021

I had a recall that needed to be taken care of and a few other things I wanted done to my car and scheduled maintenance. When I arrived they were right there to get me checked in and get the work started s More

by fc1237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Downs
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