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Sedano Ford
La Mesa, CA
713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 713 reviews
March 16, 2021
Excellent customer service. The check in person is very professional as well. Very smooth drop off/pick up procedure. Jeff Long is very professional and kind. professional as well. Very smooth drop off/pick up procedure. Jeff Long is very professional and kind. More
by L
Employees Worked With
Jeff Long provides exceptional customer service. Very kind and professional.
March 16, 2021
Not happy with the technician they left oil stains on the steering wheel and cup holder which is a beige color. I tried to call the service that helped me but got no call back. Not happy! steering wheel and cup holder which is a beige color. I tried to call the service that helped me but got no call back. Not happy! More
by davis_lachelle
Employees Worked With
Ashley
March 15, 2021
Working with Dave Whitlow in service always a great pleasure, David and his service go beyond with each and every time and I really appreciate it pleasure, David and his service go beyond with each and every time and I really appreciate it More
by angela.giles
Employees Worked With
Dave Whitlow
March 14, 2021
One of the cleanest service dealers I’ve been to. People are professional and very attentive to your car needs. I like it when I pick up my vehicle and they explain everything in a matter that I understand. are professional and very attentive to your car needs. I like it when I pick up my vehicle and they explain everything in a matter that I understand. More
by titole619
Employees Worked With
Iván Green
March 14, 2021
Mobile service was a great technician recommended I call the dealership service to have the battery exchanged. Call twice and never got a return call so that part of the service is very poor. Well would I the dealership service to have the battery exchanged. Call twice and never got a return call so that part of the service is very poor. Well would I recommend Penske not sure Sales was great, the mobile service was great but in-service at the dealership is very poor More
by Wfcook
Employees Worked With
Jonathan
March 13, 2021
Jake my service advisor kept me well advised and worked seamlessly with my insurance company. Darn mice made a nest and ate some of the wiring! seamlessly with my insurance company. Darn mice made a nest and ate some of the wiring! More
by byesandiego
Employees Worked With
Jason Nadolny
March 13, 2021
Service was quick and well done. I was helped with kindness and professionalism. The outside of my car was washed which I really appreciated, too. kindness and professionalism. The outside of my car was washed which I really appreciated, too. More
by nwaflygirl
Employees Worked With
I'm forgetting his name. Great guy, has a 4 year old child
March 12, 2021
Working with Dave Whitlow in service always a great pleasure, David and his service go beyond with each and every time I go to Ford. Thank you for everything. Jimi Ames pleasure, David and his service go beyond with each and every time I go to Ford. Thank you for everything. Jimi Ames More
by Jimi Ames
Employees Worked With
David Whitlow
March 11, 2021
Penske Ford dealership looked very impressive to me. I experienced a lively presence due to a clean surrounding and friendly personnel. Definitely a “180” from the old La Mesa Ford. experienced a lively presence due to a clean surrounding and friendly personnel. Definitely a “180” from the old La Mesa Ford. More
by Rgarguilla
Employees Worked With
Brian Wilbur
March 11, 2021
Jake was great. Work done on time, well explained and fixed to my satisfaction. They were able to fix my problem under my warranty and now my Explorer runs great. Excellent service! fixed to my satisfaction. They were able to fix my problem under my warranty and now my Explorer runs great. Excellent service! More
by Geno
Employees Worked With
Jake
