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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

April 12, 2021

I purchased and have had my truck serviced at Penske Ford / Drew Ford since day 1. Great service and professional! Will always use my dealership. Penske Ford! Thank you More

by Xnflfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Green
April 10, 2021

Excellent service and friendly atmosphere Miguel was very helpful and explain everything well. He answer all my questions and he provided me with the best help More

by Chuygrc43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel aguando
April 10, 2021

Ivan at Penske took great care of me and my car. Fast, friendly, and efficient! 5 stars for sure. A really great experience all the way around! More

by nursevanessa7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan
April 09, 2021

Always very helpful and thorough Ivan green is the Always very helpful and thorough Ivan green is the best! An outside area would be helpful when waiting for a ride, with a smoking area like before More

by r.moreland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Green
April 09, 2021

They sold us a truck that was already sold, wasted our time my credit was run and now we have to go somewhere else to find a car my credit most likely will have to be checked again.. We also gave a 5000 d More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Troutman
Apr 11, 2021 -

Sedano Ford responded

Betty, I appreciate your feedback regarding your sales visit. Given the opportunity, I would like to speak with you about your experience. Please email me at rcerulli@socalpenske.com with your preferred contact information. Thank you, Ralph Cerulli General Manager Penske Ford (619) 433-6001 rcerulli@socalpenske.com

April 08, 2021

I was in the market for a used Ford Explorer and they had just received what I looking for. Went in and met with the sales person and closed the deal the same day. More

by teejaybee61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan, Mike Troutman
Apr 09, 2021 -

Sedano Ford responded

Thank you so much for your review! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience!

April 07, 2021

Service Advisor knowledgeable, efficient and service-oriented. Dealership very clean and easy to navigate. Pleased with Lyft as shuttle option. Overall an excellent service experience. More

by bb503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Whitlow
Apr 08, 2021 -

Sedano Ford responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Penske Ford!

April 05, 2021

Very good communication with Amy and then my truck was completed on time. Rental car was given and was clean. Nice ride. Ford La Mesa as always treated me right and fair More

by Jeffrey Benke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Apr 06, 2021 -

Sedano Ford responded

Jeffrey, thank you for taking the time to share your experience with Amy in our Service Department! We appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Penske Ford.

April 02, 2021

I purchased the vehicle from the same dealership in 2010. I return to the dealership when I need any significant work done. Fortunately, that has not been very often. Yesterday, I took my vehicle in for 100, More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Guadian
Apr 03, 2021 -

Sedano Ford responded

Thank you for visiting Penske Ford. We will be sure to thank Miguel for providing you with excellent service. We look forward to working with you again.

April 01, 2021

Professional... paying attention to details and the concerns of the client. They maintained communication throughout the process and explained in detail the problem associated with y vehicle More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 02, 2021 -

Sedano Ford responded

Hi, Charles! Thanks so much for your excellent feedback about our Service Department at Penske Ford and for your five-star rating. We aim to do all we can for our customers, and that includes letting you know what's going on each step of the way and thoroughly inspecting your cars. May yours keep you company for years to come!

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