Security Dodge Chrysler Jeep Ram - Service Center

Another Great Service Experience If you need your Chrysler Dodge Jeep Ram services you must see Dennis, Diana, Wendy, will and Brandon. This is one of the greatest service facilities If you need your Chrysler Dodge Jeep Ram services you must see Dennis, Diana, Wendy, will and Brandon. This is one of the greatest service facilities I’ve ever been too. Thanks to everyone at Security also shout out to Michelle :) Matt M More

Good service friendly staff Brought vehicle in for service with no appointment, they did oil change, 2 recalls, and I was outta there quick! Thank you Natalie and Monica Brought vehicle in for service with no appointment, they did oil change, 2 recalls, and I was outta there quick! Thank you Natalie and Monica More

Terrible service All this dealership cars about is selling cars. Service us slow, sloppy and they don't car about how much of your time they waste. All this dealership cars about is selling cars. Service us slow, sloppy and they don't car about how much of your time they waste. More

Service They were awesome! They fixed everything in a timely manner. I was in and out in under 35 minutes. Great service and very friendly. Always enjoy comin They were awesome! They fixed everything in a timely manner. I was in and out in under 35 minutes. Great service and very friendly. Always enjoy coming in More

not good brought my car in for recall and while there I asked to reset my low pressure tire light as it would not not go off. I was told that the right rear se brought my car in for recall and while there I asked to reset my low pressure tire light as it would not not go off. I was told that the right rear sensor was not working so I told them to fix it. When I picked up my car 2 hours later the tire light was still on. I brought the car back and was later told that they might have put the wrong sensor on. I waited all day and was told that someone would call me. At 6:30 I called again and was told to call in the morning. I picked up my car in the morning and the tire light was off, but someone must have driven my car as there was sand all over the inside and out and 1/2 a tank of gas was missing along with a different mileage than when I brought it in. More

Service Department from xxxx Security Dodge in Amityville, NY is the worst dealership in history and I say that very strongly. The service staff sucks and are very unprofessional. Security Dodge in Amityville, NY is the worst dealership in history and I say that very strongly. The service staff sucks and are very unprofessional. I purchased a Durango R/T back in April 2018. The vehicle has been in the service center every month since then. Security Dodge has had my car for over two weeks for a problem that should have been fixed in hours. This Friday will make 3 weeks straight that my car has been in the service center. Mind you this is their 4th attempt trying to fix the same problem. No one has followed up to provide me with an update. When I call there I'm given the run around and never can speak to my service advisor. At this point I will be getting my lawyer, Dodge Corporate and Better Business Bureau involved because they have violations under the lemon law which will be address. Dodge Corporate headquarters should be ashamed to have such a careless, mis-managed and heartless individuals working for their company. DO NOT WASTE YOUR TIME AT THIS DEALERSHIP. Below are some of the worst people in the dealership. SERVICE ADVISORS: John Bartagna Wendi Berke William Polanco Brandon Troy - Manager More

Everything seems good there I bought a car there (certified pre-owned). The service there and attentions to the details are great. Looks like supervisors have nice experience. I I bought a car there (certified pre-owned). The service there and attentions to the details are great. Looks like supervisors have nice experience. I can count only one con there is sometimes difficult to get the status of your car in the service by phone. The rest is fine. More

Very Caring & Concerned After bringing my car to another dealer for the same problem twice and them telling me both times, I was nuts, there is no noise. I decided to try Se After bringing my car to another dealer for the same problem twice and them telling me both times, I was nuts, there is no noise. I decided to try Security Dodge, the service dept. went above and beyond to find the problem & fix it. I really appreciated their dedication and commitment. And they called me when they said they would. More

Good service but .. All the service was good but was told I would have my truck back same day following a safety recall an oil change and 10K checkup ..... never received All the service was good but was told I would have my truck back same day following a safety recall an oil change and 10K checkup ..... never received a call that evening but received one the following morning saying it was ready for pickup. Also, when picking up my truck the following morning I noticed mud all over the wheel wells and steps ....maid mention to the Valet for serve and he said he could have it cleaned but I had to wait 15 min ..... after 25-30 min they brought the truck back ..... was still dirty but I was not going to waste another 1/2 hour. More

AWESOME Experience It was an awesome experience, From to moment I pulled in the driveway til i left. I only wish they were closer to my home. Serice tech, Pio, was kno It was an awesome experience, From to moment I pulled in the driveway til i left. I only wish they were closer to my home. Serice tech, Pio, was knowledgable and explained work to be done. Cant say enough about Service department! More