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Security Dodge Chrysler Jeep Ram

Amityville, NY

4.7
7,700 Reviews
Why Should You Do Business with Us? Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable. If you are a NY DCJR ...
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345 Merrick Rd

Amityville, NY

11701

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Showing 7,700 reviews

February 12, 2013

Went to check out the town and country mini van after owning a honda mini van to see if it was better and the deal would be better. Met with Mike Grimaldi to go over pricing and features of van with ver More

by mycal007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2013 -

Security Dodge Chrysler Jeep Ram responded

Congratulations on your new Town & Country! We welcome you to the Security family! Be sure to contact Mike Grimaldi with any concerns you may have.

January 21, 2013

Terrible! No communication, no customer care, or service. Will never go back. From the time I walked in till I walked out, I was told things that Mgmt would do and it never happened. Go somewhere else for yo More

by randinewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Neuendorf
Feb 22, 2013 -

Security Dodge Chrysler Jeep Ram responded

We are very sorry if your experience was less than you expected. We strive to be as transparent as possible while ensuring you have a pleasurable experience at our dealership. Please respond with more information so we may rectify this issue. What is your full name? Who was your salesperson? What was promised by management that you did not receive? Please allow us to rectify this and make your experience a pleasurable one. --------------------------------------------------------------------------------

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January 16, 2013

First time buying a brand new car, been to a few dealerships and always left because the sales associate always made me feel pressured. Working with Kristen was such a pleasure. She was very patient More

by steph1431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 14, 2013

I went to security dodge at the end of December with my friend to purchase a new car. We walked in and was very impressed with the store. Was greeted by a girl at the door who then introduced me to a sales More

by dancer679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
andrew
Mar 11, 2013 -

Security Dodge Chrysler Jeep Ram responded

I am truly sorry about your experience in our dealership. This certainly is not representative of the way we want our customers treated. I understand how you feel and would like an opportunity to rectify this situation and turn a poor experience into a good one. Please contact us through Dealer Rater and allow us to help change the perception you have of our store.

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January 10, 2013

My overall experience at Security was very positive. The main reason for that was the salesperson Kristen Cox. Kristen was not only a pleasure to deal with she was incredible knowledgeable and easy to wo More

by jcontello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 10, 2013

We just purchased a 2013 Town and Country van from Security Dodge. We had a great time with our salesman Hal. Everyone at the dealership was very friendly. Hal was very informative, and helped make th More

by Patricialg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 27, 2012

car has been in for service multiple times for the same problem. When I purchased the car, the dealership used a sales pitch that stated that they have free loaner cars. However, they always give you a har More

by luca1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Neuendorf
Jan 10, 2013 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram SRT would like to apologize for any difficulty you may have had with obtaining a loaner car. We do apologize, but since the storm our service department has been unusually busy. Unfortunately, we do not have an unlimited supply of loaners, and they are available by appointment. We never want a customer to leave here feeling they weren't properly serviced. Security DCJR SRT is commited to customer service and satisfaction. In the future, you may deal directly with our service manager, Mike DiSanti to schedule your service and reserve your loaner.

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December 15, 2012

i had an exceptional experience at Security Dodge this month. Your staff made a stressful time very pleasant. I was privileged to have worked with Tommy your used car manager and he was patient, helpful More

by satisfiedcusty12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy R used car manager
December 04, 2012

I am 56 years old. This is the 23rd new car/SUV I have purchased/leased in my 56 years. In all my years acquiring new vehicles from various tri-state dealerships, I have never encountered a dealership as More

by duraener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Egan & Richard DeMott
November 30, 2012

Andrew was helpful,friendly,and knowlegable. He made the whole process painless. It was a stressful time having lost our car to the likes of Hurricane Sandy.Security should be very proud having Mr.Gianconti More

by Judith Hahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrew giancontieri
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