Security Dodge Chrysler Jeep Ram
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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This is our second Dogde Ram that we have purchased from Security Dodge in Amityville . I have to say this time the customer service along with the sales person Fritz Francois was worlds apart from our fir Security Dodge in Amityville . I have to say this time the customer service along with the sales person Fritz Francois was worlds apart from our first time walking into Security Dodge. Fritz wanted to make sure we got exactly what we wanted . They worked with us till we were happy and getting exactly what we wanted. We left today with a beautiful brand new Dodge Ram Laramie fully loaded , sparkling and a payment that we love ! Thank you to all of you at Security Dodge that went out of your way to make our expierence a great one. If anyone is looking for a great sales person go see Fritz at Security Dodge and I assure you he will take care of you. More
Came in on Saturday September 7th to look at/purchase a 2014 2dr wrangler sahara. I came in after a party so I was wearing a shirt and tie and nice dress pants. I was approached pretty quickly by a sales 2014 2dr wrangler sahara. I came in after a party so I was wearing a shirt and tie and nice dress pants. I was approached pretty quickly by a sales manager who directed me to a salesperson named John who isn't currently listed above in the check boxes. At first impression John seemed a little cocky and smug but that really wasn't true at all. He seemed to be very customer oriented and wanted to sell me a car. After being given the runaround that there was one on the lot for me to look at / test drive, turned out there wasn't one on the lot at all,(my salesman knew that, the manager, who I checked off above, was the one who insisted it was there) as a matter of fact they wanted me to drive about an hour away to test drive one (that didn't happen) I've been building and pricing jeeps for about 6 months now and I'm very familiar with prices and options. We built one and they came up with a price for me pretty relative to the one I normally price out online. The hour or two I spent at the dealership that day was very encouraging except for this, John stated to me he works every day because if he isn't at the dealership he isn't making any money. I left that day so I could go somewhere else and test drive a 2dr sahara jeep before buying. I ended up driving a 2 dr sport at another dealership. Cut to today, Monday September 9th 2013. I entered the dealership today in shorts and a T-shirt, my normal attire when I'm off from work and wasn't approached by anyone for 20 minutes. The same sales manager that desperately wanted my business on Saturday was walking right past me like I was invisible. Finally a salesman emerged from the glass enclosed sales office (they saw me staring at the wrangler in the showroom which happens to be RIGHT outside the sales office) and asked me if I was being helped. I should have gotten his name because boy was he a DOPE. I mentioned to him my previous trip to his dealership as well as a different jeep dealership in the area that very morning and the price they were giving me for the jeep I wanted (only 1% below invoice so in actuality very close to MSRP) and he was astonished,The conversation went as follows him: "That's a $38,000 car" me: "No, it's $31,805" him: "no it's not that's just not true" me: "thats what it is on the jeep website" him: "no, it's not, that's the internet" me:"so you guys don't sell jeeps based on the jeep website?" That banter went on for a bit until I think he realized it wasn't a $38,000 car, then came back with a list of 2 jeeps in the area for $35,000 and I told him no, I wanted to build and price my jeep and not pay for things I don't want in the jeep at which point he told me that they could put sahara tires on a sport and sell me that otherwise they don't special order jeeps and shook my hand and walked away. I wonder if my attire had anything to do with it...I'm gonna go with yes. I look about 10 years younger than I am. Don't judge a book by it's cover. I hate to say it but I believe the initial salesman who ended up being very good lost his sale because of the sales manager I checked off and the other salesmen I saw today. I really should have gotten his name. I then went to their website and they have an option to "instant message" a sales associate. I told her about my experience today and just really wanted to know if they special ordered jeeps or not, she didn't know and (should probably be common knowledge to sales staff?) after much prodding she got my name and number out of me and told me the manager wanted to talk to me. That was 2 hours ago, so I decided the best use of my time while waiting for a "phone call from the manager" which I highly doubt is coming, would be to right my review of the place thus far. More
Todays visit date 9/7/13 This visit was my first and Todays visit date 9/7/13 This visit was my first and was the best experience I have ever had at any dealership. Every face was friendly and had a s Todays visit date 9/7/13 This visit was my first and was the best experience I have ever had at any dealership. Every face was friendly and had a smile the vibes the employees, and workers were great, it is an all in one great experience. This dealership is by far the biggest I had ever been to, the waiting room is pretty big they have all fresh refreshments, and lots of top notch comfortable seating everywhere, and TV entertainment for all. The show room is really big what can I say what a great dealership, I just wish I found them sooner. This is my new 2nd home and will be for a long time. If you are looking for a great dealership with exceptional experience with all friendly people go to Security Dodge In Amityville you will not regret it, it has been the best experience for me On this first day I met with Dianna O'Neil she went above and beyond to make sure I was a satisfied customer and gave me great advise, thank you Dianna thank you all, Keith. More
I was about to walk out of the dealership due to sales guy until Hal walked over to help me out. He was the best sales rep I have ever met. This is my 4th lease and i never had such a great experience. I guy until Hal walked over to help me out. He was the best sales rep I have ever met. This is my 4th lease and i never had such a great experience. I have told every one i know how happy i was with him. From the very first minute i met him to the last second of driving out of the lot, I was more than pleased. More
From the moment we walked in the door we were greeted and treated with great customer service. Our salesman Joe S. and the GM Richard listened to what exactly we were looking for and worked out an AWESOME DE treated with great customer service. Our salesman Joe S. and the GM Richard listened to what exactly we were looking for and worked out an AWESOME DEAL that we could not pass up!!! The transaction was smooth and we were in and out very quickly despite a hectic holiday (labor day ) weekend for car buying. Kyle Russo in the finance department was also great. Joe Smith, Rich G. And Kyle R. are all an asset to the dealership!! More
Hal was fantastic!! We love our new truck and couldn't have asked for better customer service. We would most definitely recommend your dealership to any of our friends. Thank you again! couldn't have asked for better customer service. We would most definitely recommend your dealership to any of our friends. Thank you again! More
Very professional and friendly people.They get the job Very professional and friendly people.They get the job done like no one else.Before you buy a car ,they make sure that you like the car. Very professional and friendly people.They get the job done like no one else.Before you buy a car ,they make sure that you like the car. More
Just bought my 2nd car in three months from Security. Andrew G. helped me through the process, pointing out the best options, and how to get the most for my buck. I recommend the dealership and be sure t Andrew G. helped me through the process, pointing out the best options, and how to get the most for my buck. I recommend the dealership and be sure to ask for Andrew G. More
My name is Brian I just want to say my whole experience with Security Dodge was wonderful I was referred by my sis-in law to speak with Alise B. that she will give me the Best number on a purchase on a new with Security Dodge was wonderful I was referred by my sis-in law to speak with Alise B. that she will give me the Best number on a purchase on a new Chrysler 300 I called her she gave me her Best Price and made an appointment with her for the next day she had the vehicle waiting for me to take a test drive with my wife with a great salesman Ralph L. I loved the vehicle and purchased it that same day. Alise & Ralph made sure I was completely satisfied until I drove away. I would highly recommended Alise B. to all my friends and family she made my experience at Security Dodge a great one. She made my purchasing a new vehicle so easy for me. Thank You Again ALISE B. More
This has been the best experience I have had in regards to buying a new vehicle. Everyone was very kind and not pushy at all like you would normally find in a salesman. Overall just a pleasant experience. to buying a new vehicle. Everyone was very kind and not pushy at all like you would normally find in a salesman. Overall just a pleasant experience. More