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Security Dodge Chrysler Jeep Ram

Amityville, NY

4.8
7,539 Reviews
Why Should You Do Business with Us? Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable. If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership. We aim to make you a customer not just for today, but for the long road too. Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it. Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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345 Merrick Rd

Amityville, NY

11701

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Showing 7,539 reviews

November 24, 2013

I was interested in a 2010 dodge charger rt i search all over looked on the net for about a month,then i stumbled on security dodge, made one call and spoke with Ms Alise bitic and is as if she knew me was More

by bigpat20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alise bitic
Dec 10, 2013 -

Security Dodge Chrysler Jeep Ram responded

I am so happy Patrick, that I...Alise Bitic was able to assist you, and again if you need anything you can call me at 631-691-5000 ext 314. Everyone here at Security Dodge Chrysler Jeep Ram located in the heart of Long Island in Amityville want you to enjoy your Dodge Charger. Thank you again for your business. Alise Bitic BDC Manager ;-)

November 24, 2013

Don't go there!!! I would give 0 stars but there is no option for that, so I am giving 1 star. The Worst & horrible experience. The customer service was horrible. More

by RajaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 06, 2013 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram SRT wrote on 12/4/2013 4:16:03 PM: I am truly sorry...by the way my name is Alise I am the BDC Manager here at Security Dodge, I need to know what happened and how can I fix it, please call me at 631-691-5000 ext 314 or email me at alisebitic@gmail.com. Thank you, Alise Bitic

Dec 11, 2013 -

Security Dodge Chrysler Jeep Ram responded

Dear Valued Customer, I would like to take this opportunity to first thank you for your time and business. I would also like to apologize for the frustration anyone at my dealership has caused you and your wife. Purchasing a new vehicle should be an enjoyable, exciting experience and I am disappointed that we did not provide you with that here at Security Dodge Chrysler Jeep RAM which is always our goal. Though it was not the intentions of my staff, specifically Joe and Rich, to make you feel mistreated, or unappreciated, I understand and empathize with your situation and hope to change the way you feel about our dealership. Myself and my management team truly appreciate your feedback and hope to avoid any future issues similar to yours. Our store has been undergoing several changes and training sessions in hopes that we will ensure total customer satisfaction. I hope to one day earn back the business or yourself, your family and your friends. Please contact me if there is anything I can do for you in the future or if you would like to further discuss this matter. Again, thank you for your feedback and please do not hesitate to contact us at (631) 691-5000, you can ask for Alise Bitic at extension 314. Thank you and have a great day and happy holiday season! :)

October 12, 2013

We made an appointment to see a used car that was 'missing' from the lot, because a salesperson took the car home as his/her personal ride! Watch out for dealership's mileage. They use they inventory More

by wmb100512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Stroveglia
October 07, 2013

Mr. Cruzs and Mr. Smith were very knowledgable and professionaly during the entire experience. There was no games and I was offered and closed on a deal (for both a new purchase and trade-in). They wa More

by davewass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Smith
Oct 21, 2013 -

Security Dodge Chrysler Jeep Ram responded

My name is Alise Bitic I am the BDC Manager here at Security Dodge located right here in Amityville NY, centrally located in the heart of Long Island, I am happy you were pleased with your experience. Enjoy your new vehicle. Alise ;-)

October 07, 2013

I came here looking to purchase a ram and the sales person was more then accommodating. Once I dealt with the finance manager, everything had changed. I specifically asked that my wife's credit was n More

by nmaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
October 03, 2013

I was there three months ago and delt with two sales people who's names where Dominick and Kc they where great and new everything about ever car I asked about and wanted to know about I just went back t More

by Something500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Amber Brittan
September 24, 2013

This is my 3rd. Vehicle from this dealer. They went above and beyond to create a customer friendly experience. This is my second purchase from Fritz Francois and he is a complete gentleman and he is as hones More

by tpcp109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2013 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram SRT wrote on 10/19/2013 3:06:35 PM: My name is Alise Bitic and I am the BDC Manager here at Security Dodge Chrysler Jeep Ram located in Amityville NY 11701. We are happy to hear you had a wonderful experience here and Fritz Francois is a great salesman. Enjoy your new vehicle, and thank you for your business and have a great day! Alise ;-)

September 22, 2013

Kyle in finance was excellent, professional and knows the business. His assistant Jackie is probably one of the hardest working people in the dealership and the epitome of multi-tasking More

by bxr261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Russo and his assistant Jackie, Amber Brittan
September 22, 2013

I bought a 2014 Hemi Jeep Overland. The General Manager at Security Dodge was able to beat all prices, went above and beyond to accommodate my needs and wants. He is a really great guy, I would recommend More

by smonfiletto3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Governanti
September 18, 2013

I had nothing but great service at Security Dodge. Friendly atmosphere, attentive to my needs and most importantly a great deal. I highly recommend all of my friends and family to go to security dodge More

by MariaM089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amber Brittan
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