Secor Volvo Cars - Service Center

Secor Lotus (Bear and Kayleigh) was amazing! !! They handled all the details of my purchase of a Lotus Emira - which I did all remotely. Both of them were extremely knowledgeable and put up wit !! They handled all the details of my purchase of a Lotus Emira - which I did all remotely. Both of them were extremely knowledgeable and put up with all my questions. They also handled the documentation and other monetary questions without me needing to come into the dealer. I am so happy with all their support - I highly recommend the Secor team. More

Good and reliable service as always. Thank you Keith&staff. Got my new tires just in time! Thank you Keith&staff. Got my new tires just in time! More

I have a 2002 Ford Thunderbird and the front number was ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a month to secure all the parts they needed but they did a spectacular job putting my baby back together and I couldn’t be happier. I am completely satisfied with the work they did and I wouldn’t hesitate to use them in the future. Thank you SECOR! More

Customer service is definitely lacking at this dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especia dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especially for an oil change. Over three hours later and a call to the dealer I learned that the car was still not ready and needed an additional 15-20 minutes. This is not the first time I have experience this. Car was not vacuumed or washed which was conducted with previous visits. Consistency is key with customer service and this dealership really lacks this. I think Volvo needs to take a look into the operations of this dealership. I would never purchase a new Volvo form this place. More

Keith is the man! Great service as always. Really helpful and user friendly. Thank you very much. Great service as always. Really helpful and user friendly. Thank you very much. More

Was in a car accident and my car was pulling to the left after it was fixed so I had an alignment done from Secor because I trust them totally…. I was told my passenger front tire could not be aligned. call after it was fixed so I had an alignment done from Secor because I trust them totally…. I was told my passenger front tire could not be aligned. called the collision dept in the same building and they told me to bring it back in, thank God my insurance is taking care of it and hopefully we can resolve this issue. More

Courteous, prompt service always whenever we visit this dealershop. Would recommend highly to anyone requiring service. dealershop. Would recommend highly to anyone requiring service. More

I have never had a bad experience with any of the Volvo dealers that serviced my cars ; and I have been a customer for over 20 years !!! dealers that serviced my cars ; and I have been a customer for over 20 years !!! More

Secor Volvo of New London provides excellent service with a smile: from appointment scheduling, to the time onsite for servicing, to tthe complementary car wash on the backend. a smile: from appointment scheduling, to the time onsite for servicing, to tthe complementary car wash on the backend. More

Replaced the battery (warranty - I paid only for labor). This solved all the problems I had seen. Julie really knows her stuff. Great to work with. Dealership is a pleasant place to wait while car is This solved all the problems I had seen. Julie really knows her stuff. Great to work with. Dealership is a pleasant place to wait while car is being serviced. Free coffee is a plus. :-) More