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Secor Volvo Cars - Service Center

New London, CT

4.8
951 Reviews

951 Reviews of Secor Volvo Cars - Service Center

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January 21, 2025

When I first purchased my Volvo the remote start wasn’t working on the app. The dealership, specifically my salesman Anthony, spent countless hours figuring out to fix it. I was provided a loaner for a few More

by juliehill6871
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Service was a breeze, easy to schedule, set up my loaner and I was ready to go. More

by whitpoet.serena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Always excellent service! Great to deal with Julie! Easy in and out, always satisfied with the care on my car. More

by KATE.LEVERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

All things doing very good. Quick, it takes less than thirty minutes ( Not washing my car because of too cold) More

by yanwu1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Staff was good. Helped with appointment that worked for me. Wait was not long to do all required service. More

by raf2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Quick, helpful, easy! Julie was incredible. Grateful for such a seamless experience. Thank you so much! More

by aebreiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

This dealership, although about 170 miles far from us, is the best one to meet needs of our unique 2005 Lotus Elise. More

by Olga B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Staff was great! Zach and Julie even helped me transfer my groceries from one car to the next! Best service I’ve had there!! More

by cdbairos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
January 08, 2025

Quick, easy, and pleasant! This was my first service experience with Secor, and I hope to receive the same level of service going forward. Thank you! More

by betsypetunia
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

My service visit was excellent with both the service provided on my arrival and the service completed on my vehicle. I also was able to talk with Stve Plona while waiting for my car to be serviced and w More

by mbuc21554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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