Secor Subaru - Service Center

Thanks 2 Subaru of USA, Inc., Secor Subaru is my New Dealer! Very impressed with Service Advisor "Lauren McGlOIN" professionalism & business skills, as well as the great service I received from the entire Servic Very impressed with Service Advisor "Lauren McGlOIN" professionalism & business skills, as well as the great service I received from the entire Service Team! Thank You! More

Customer service Amanda was extremely helpful. After the service she saw me looking around outside. I needed directions and didn't know which way to go. I also like h Amanda was extremely helpful. After the service she saw me looking around outside. I needed directions and didn't know which way to go. I also like having my car wash. It saves me money. More

My Subaru Experience I was pleased with check-in. When I pointed out that I needed to leave at a particular time, the service person (I think her name was Lauren) made a n I was pleased with check-in. When I pointed out that I needed to leave at a particular time, the service person (I think her name was Lauren) made a note of that and made it happen. The price was right. More

Car Service Very informative about my vehicle and what repairs needed to be done. Cost much less than initially expected and when I brought it back for a follow u Very informative about my vehicle and what repairs needed to be done. Cost much less than initially expected and when I brought it back for a follow up was not charged extra. Will be back to purchase my next vehicle. More

Subaru Recall Brought in my Forester for a recall. Drove right into the service bay. Was greeted by an associate right away. Car was repaired rather quickly & I was Brought in my Forester for a recall. Drove right into the service bay. Was greeted by an associate right away. Car was repaired rather quickly & I was on my way back in less than an hour. No hassles, no issues. Everyone I dealt with was pleasant and helpful More

Great service on recall Promptly scheduled my recall appointment provided a loaner and had the work done and vehicle washed right on time. A stress free visit and no wasted t Promptly scheduled my recall appointment provided a loaner and had the work done and vehicle washed right on time. A stress free visit and no wasted time. More

Friendly and helpful but quoted wrong The service was overall very good. The advice employees were friendly and helped me get a loaner car due to my car's part being out. However, I was qu The service was overall very good. The advice employees were friendly and helped me get a loaner car due to my car's part being out. However, I was quoted the wrong price (by Lauren) and had to pay more money than expected. I understand where the flaw happen, but it wasn't quite fair to me. I was quoted around $630 but ended up having to pay a little over $1,000. This was a rather big shock today. Amanda was very friendly and helpful and apologized for the mistake, but it was not what I was expecting in the least bit. Amanda was very helpful though and I appreciated working with her as she explained every step of the process and made me feel at home. More

Very pleased! I had to bring my Legacy in for a recall. Lauren McGloin was so polite and helpful, especially when I had to change my appointment. She explained exa I had to bring my Legacy in for a recall. Lauren McGloin was so polite and helpful, especially when I had to change my appointment. She explained exactly what was going on and how long it would take. Joe Barbera, who drove me back and forth to the dealership, was also very polite and professional. The whole experience was delightful. I'm glad this is my closest Subaru dealership! More