Secor Subaru - Service Center

Excellence in all departments Dan is great. Paul is smart and helpful. Lauren is knowledgable. We have been happy customers for over 30 years and have been sending all our frien Dan is great. Paul is smart and helpful. Lauren is knowledgable. We have been happy customers for over 30 years and have been sending all our friends as well. A quality, professional business. More

Excellent customer service I went to the dealer to have stripped lugnuts repaired after a tire dealership did me dirty. They were exceptionally skilled, explained everything eve I went to the dealer to have stripped lugnuts repaired after a tire dealership did me dirty. They were exceptionally skilled, explained everything every step of the way and showed me what was wrong when I asked to watch what they were doing. A free car wash and repair for cost of parts for courtesy. My family has had Subaru’s for 25+ years and we will continue to come here for service and new cars when ours finally go to car heaven. Dad is still driving a 29 y.o. wagon and it’s going strong!! Thank you Secor Subaru!! More

Still waiting for a call back more than a week later Dropped my car off last Tuesday and then had to drop it off again on Wednesday. Had my 2019 car in for its 12k appt and mentioned three concerns I was Dropped my car off last Tuesday and then had to drop it off again on Wednesday. Had my 2019 car in for its 12k appt and mentioned three concerns I was having with the vehicle. No follow up or paperwork ever emailed. Spoke to the service manager Wednesday afternoon. He said he would call me back by the end of the day. It has been a week with no call from anyone (and still having those three issues with my vehicle). All future service will be done at a different Subaru dealership. More

Efficient The service department is organized very nicely with a pleasant waiting area for customers. My appointment was efficient and went smoothly.. I made my The service department is organized very nicely with a pleasant waiting area for customers. My appointment was efficient and went smoothly.. I made my appointment with no wait for a non emergency issue. More

Oil change and tire rotation Work performed was good. The service department was running behind (short handed) so the wait time was longer than usual. Realizing this I was offered Work performed was good. The service department was running behind (short handed) so the wait time was longer than usual. Realizing this I was offered a partial credit which I felt was appropriate and I appreciated. More

Wonderful experience! They were wonderful in keeping in touch with me and trying to figure out what was wrong with my car. When they finally figured it out, they called me They were wonderful in keeping in touch with me and trying to figure out what was wrong with my car. When they finally figured it out, they called me immediately with the good news and to let me know so they could go ahead with fixing the problem. More

Battery check Great last minute service! Had a brand new battery, which turn out to be defective. Battery was installed at another garage. The service team had in Great last minute service! Had a brand new battery, which turn out to be defective. Battery was installed at another garage. The service team had in and out super fast. More

Good service Took me on time, and was happy with outcome. Bought my car there and will get another there too. Only problem I have had with my forester is oil leaks Took me on time, and was happy with outcome. Bought my car there and will get another there too. Only problem I have had with my forester is oil leaks in the past.costly, and I hope Subaru has figured it out More

auto maintenance service and pick-up and return of vehicle JUST A GREAT PLACE TO DO BUSINESS...GOOD PEOPLE AND OF COURSE, LOVE A SUBARU!! AND MY FAVORITE PART....THEY PICK UP AND BRING BACK MY VEHICLE!! JUST A GREAT PLACE TO DO BUSINESS...GOOD PEOPLE AND OF COURSE, LOVE A SUBARU!! AND MY FAVORITE PART....THEY PICK UP AND BRING BACK MY VEHICLE!! More

Superior service Went in for an oil change and also had some body trim that had been pulled off by a rock. Thought I was going to have to buy new trim and pay to have Went in for an oil change and also had some body trim that had been pulled off by a rock. Thought I was going to have to buy new trim and pay to have it installed. Without my asking they were able to repair the existing trim and reinstall it. $35 dollar charge versus a $400 plus charge. Very professional and responsive More