Back

Secor Subaru - Service Center

New London, CT

4.7
1,310 Reviews

1,310 Reviews of Secor Subaru - Service Center

Sort by
October 08, 2019

Warranty Thanks to cUstomer service at SUBARU extending my recently expired warranty .... I was able to get the work on my sunroof performed at Secor.... SUBA More

by No thanks
Recommend Dealer
Yes
Employees Worked With
John Donovan
October 08, 2019

Great service very friendly people good room for waiting for your vehicle as it is being fixed love that they clean the car as well. More

by HELEN.CONTINO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Amanda Easom
October 04, 2019

Service for warranty/recall My car had some recalls and my headlights quit working. They took a quick look and discovered my headlight issue was covered under warranty.i had a fe More

by JENN.GRIFFIN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 01, 2019

Temelyness of repairs. It took way to long to get my car into the shop for the repairs. It may have been Subarus' fault, but the dealer takes the fall. More

by PPRUETT0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
September 24, 2019

Terrible Service And Shotty Work I was contacted about a bad airbag n was told it would be fixed for free and a free car loaner during the fix. Once I left n had the loaner for 3 days More

by Emmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynette Rodriquez was extremely rude!! I wish I could submit the text from her.., John Donovan, Amanda Easom
September 23, 2019

Service & Recall I received great guidance and customer service when I brought my vehicle in for a recall. The team helped me understand the maintenance service I was More

by KD NOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom
September 19, 2019

Long wait I generally like the service at Secor. This time I waited 2 hours and 15 minutes for an oil change and tire rotation. Another person there said they w More

by JOLISEGLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who the employees were, John Donovan
September 18, 2019

Lights out! Discovered a headlight out when taking son to dentist appointment, was able to get quick service that also found some tail lights out. Service was ab More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom
September 17, 2019

No problem Good work. Took the amount of time they said it would. No complaints. Nice waiting room. They found a slow leak in a tire at this 24K checkup that More

by JUDDAUBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom
September 16, 2019

Excellent servce My 30,000 mile service was thorough and expeditious . . . and not as expensive as I had expected. I was very pleased that a slow leak in a ire was re More

by Bob Sturwold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
...
91
...