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Secor Subaru - Service Center

New London, CT

4.6
1,326 Reviews

1,326 Reviews of Secor Subaru - Service Center

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November 28, 2019

Service visit Thumping noise and shaking in drivers side front Does not happen at low speeds very prominent when driving on the highway. Tires recently rotated. Pl More

by rtd3279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
November 27, 2019

Great service with knowledgeable friendly staff. I was seen right away and Lauren was very helpful. She checked everything I asked of her and more. More

by VALERIE.CLARK57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
November 27, 2019

Oil change and check up Wow! What great customer service! The staff are friendly and explain everything. Wait area clean and customer friendly. Definitely a good place t More

by DMONAHAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
November 26, 2019

Good Service Secor is local and close to me. I really liked the service person who took care of my 2019 Legacy. It was too bad sales dept. could not meet my pu More

by Love my Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
November 22, 2019

Forester service Service done quickly and at a reasonable price. Personnel were friendly and technician informative. All of my visits to the Secoer Service Center over More

by MABODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Easom, Lauren McGloin
November 20, 2019

Very efficient in giving me information on what was going on and what needed to be done to get the issue fixed, and avoid from happening again. More

by Lorisunshine2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom, Lauren McGloin
November 19, 2019

As always,a good experience with the job well done The manager and staff are all so pleasant and nice to work with. If the job takes a little longer then expected, you know it’s being done right! More

by HESELDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom, Lauren McGloin
November 19, 2019

Mixed review No issues with the service itself, but trying to contact the service department by phone is very frustrating. No one answers and a recording tells you More

by RROBIN9804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont Remember
November 17, 2019

Service rating The employees I uncounted were very nice and professional.i am very happy to have a representative to call and talk to when I need service done. Amand More

by TINY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
November 17, 2019

Excellent, professional, helpful knowledgeable Great people, great service. Have been a happy customer for over 30 years. Always professional sales and service. Helpful and honest staff. The best More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Amanda Easom, Lauren McGloin
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