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Secor Subaru - Service Center

New London, CT

4.6
1,326 Reviews

1,326 Reviews of Secor Subaru - Service Center

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December 07, 2019

The people were great the waiting room has problems. I believe his name was Brian was very helpful. I don't have any complaints about my service. My complaints would be about the waiting room which is fr More

by Erica Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
December 06, 2019

Wednesday November 27, 2019 Trunk not opening from key or door latch button. However the lights do flash from the key. It took 3 hours of diagnostics to determine the body integ More

by Richard Luckhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Easom
December 03, 2019

Scheduled service. Easy in and out a ND a comfortable waiting area while I waited. Service was quick and I was on my way in very little time. More

by TROD1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
December 02, 2019

Always easy Top notch care of my Subaru. They check everything out, which saved me from putting new brakes on a car that needed a bunch of other work. More

by DAVE S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
December 02, 2019

Smooth and Timely Experience Used the drive-up check-in for the first time. Went smoothly and worked perfectly. Reasonable wait time and appreciated the wash. Nice touch. Also, More

by DANCINGNEEDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't remember the name
December 02, 2019

Sarah The call from Sarah regarding a recent service appointment was timely, pleasant, and efficient! She assured us that our concerns would be dealt with More

by SULLIPAR
Recommend Dealer
No
Employees Worked With
Sarah Falzarano, Everet Dahlquist
December 01, 2019

Service Professional and fast service. Showed up with no appointment. Adjust the schedule and found a spot to service my Subaru. Waiting time was less than th More

by KASSIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
December 01, 2019

Top notch !! Excellent service. Always friendly. Quality work. I have owned or leased 15 Subarus. I plan on continuing to buy Subaru’s and service at Secor Subaru. More

by PRHOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dupont, Amanda Easom, Lauren McGloin
December 01, 2019

Efficient and friendly From the moment Brian met me at the Service Bay until he came to let me know that my car was ready, service was quick and delivered with a smile! More

by LZANESKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Catambot
November 29, 2019

I brought my new Outback in for the six month service. Everyone was very professional and helpful. When I purchased the car Dan was excellent. Glad to work with him. Very happy with my purchase. I am More

by DMAVERY114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Rob Dupont, Amanda Easom
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