Back

Secor Subaru - Service Center

New London, CT

4.7
1,302 Reviews

1,302 Reviews of Secor Subaru - Service Center

Sort by
December 02, 2019

Always easy Top notch care of my Subaru. They check everything out, which saved me from putting new brakes on a car that needed a bunch of other work. More

by DAVE S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
December 02, 2019

Smooth and Timely Experience Used the drive-up check-in for the first time. Went smoothly and worked perfectly. Reasonable wait time and appreciated the wash. Nice touch. Also, More

by DANCINGNEEDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't remember the name
December 01, 2019

Efficient and friendly From the moment Brian met me at the Service Bay until he came to let me know that my car was ready, service was quick and delivered with a smile! More

by LZANESKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Catambot
December 01, 2019

Service Professional and fast service. Showed up with no appointment. Adjust the schedule and found a spot to service my Subaru. Waiting time was less than th More

by KASSIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
December 01, 2019

Top notch !! Excellent service. Always friendly. Quality work. I have owned or leased 15 Subarus. I plan on continuing to buy Subaru’s and service at Secor Subaru. More

by PRHOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dupont, Amanda Easom, Lauren McGloin
November 29, 2019

I brought my new Outback in for the six month service. Everyone was very professional and helpful. When I purchased the car Dan was excellent. Glad to work with him. Very happy with my purchase. I am More

by DMAVERY114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Rob Dupont, Amanda Easom
November 28, 2019

Service visit Thumping noise and shaking in drivers side front Does not happen at low speeds very prominent when driving on the highway. Tires recently rotated. Pl More

by rtd3279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
November 27, 2019

Oil change and check up Wow! What great customer service! The staff are friendly and explain everything. Wait area clean and customer friendly. Definitely a good place t More

by DMONAHAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
November 27, 2019

Great service with knowledgeable friendly staff. I was seen right away and Lauren was very helpful. She checked everything I asked of her and more. More

by VALERIE.CLARK57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
November 26, 2019

Good Service Secor is local and close to me. I really liked the service person who took care of my 2019 Legacy. It was too bad sales dept. could not meet my pu More

by Love my Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
...
87
...