1,298 Reviews of Secor Subaru - Service Center
My Subaru I am very satisfied with Secor Subaru. I have bought two new Subaru’s in the last year. I am well pleased with their Service. They are very curtious a I am very satisfied with Secor Subaru. I have bought two new Subaru’s in the last year. I am well pleased with their Service. They are very curtious and professional. I would recommend them to any and all who are in the market for a new or used Subaru! More
Always great Service department is wonderful especially amanda she always goes above and beyond with any problems and makes sure the customer is always informed ab Service department is wonderful especially amanda she always goes above and beyond with any problems and makes sure the customer is always informed about any issues More
Engine rebuild Secor did a great job giving me a new small block after it failed several oil burn tests within warenter limits. They gave me a great loaner car, had Secor did a great job giving me a new small block after it failed several oil burn tests within warenter limits. They gave me a great loaner car, had good communication and so far so good with the new engine. Loren was great! More
Not good Made an appointment for 9AM. They said it would take 3 hrs. I got the car at 6PM. I was without a car all day. Not pleased with service Made an appointment for 9AM. They said it would take 3 hrs. I got the car at 6PM. I was without a car all day. Not pleased with service More
Awful The service was awful, argumentative. Car was not ready for pick and had to wait even though I was called the day before and was told it was ready for The service was awful, argumentative. Car was not ready for pick and had to wait even though I was called the day before and was told it was ready for pick More
Friendly, professional staff, clean service area, five stars I was in service for a recall front passenger air bag completed in the time given..and will recommend secor Subaru to friends...Thank you I was in service for a recall front passenger air bag completed in the time given..and will recommend secor Subaru to friends...Thank you More
Good experience They were helpful and thorough in attempting to diagnose an issue with my car. The service was performed in a reasonable amount of time and was as I h They were helpful and thorough in attempting to diagnose an issue with my car. The service was performed in a reasonable amount of time and was as I had scheduled. They were friendly and kept in contact with any questions or suggestions. The only negative was that there are signs everywhere that they will wash the outside and vacuum the inside when your car is there for service. This didn’t happen. Minor issue but a little disappointing. Overall I was happy and will definitely return. More
Service was just ok The 60K is a big service and expensive. The weather delayed dropping off the car The pick up was slow and it took about 10 min to get someone to The 60K is a big service and expensive. The weather delayed dropping off the car The pick up was slow and it took about 10 min to get someone to take my payment and give me the paperwork. The paperwork was not completed by the technician and the supervisor checked some of the boxes on status of my cat in front of me. My car was not out front and not washed after the supervisor said it was. More
Recall Dealer performed recall on hood latch in a timely way, and inspected many other parts of car (without request) confirming they are in good working con Dealer performed recall on hood latch in a timely way, and inspected many other parts of car (without request) confirming they are in good working condition and giving me additional peace of mind. I trust this dealer and what they tell me about my car. More
Air Bag Replacement Under Warranty The whole team worked very efficiently/effectively in performing this service, plus I was given a ride back and forth to work in New London so my on-s The whole team worked very efficiently/effectively in performing this service, plus I was given a ride back and forth to work in New London so my on-site waiting time was minimized. The gentleman who gave me the ride was very pleasant and accommodating, unfortunately I can't remember his name. More