Secor Subaru - Service Center

Very friendly and helpful. We enjoyed working with Larry in sales in 2018 and now enjoy working with the service department. We love our Outback and Secor Subaru takes good care of it. in sales in 2018 and now enjoy working with the service department. We love our Outback and Secor Subaru takes good care of it. More

Amanda is always very attentive to provide accurate answers to my questions when my Impreza is being serviced. I will continue to give my car the quality support I need to feel safe when driving. answers to my questions when my Impreza is being serviced. I will continue to give my car the quality support I need to feel safe when driving. More

Very pleased with the service I received at Secor Subaru. They are very caring and do exactly what they say they will do on time. They are very caring and do exactly what they say they will do on time. More

It was great as usually. Very professional, very efficient and very respectful. Wouldn’t go to any other dealers. Great service ,Everyone at Secor is the best. Thank you efficient and very respectful. Wouldn’t go to any other dealers. Great service ,Everyone at Secor is the best. Thank you More

The new service staff is wonderful. After having a few bad experiences in the past.. I was very thrilled to see how lovely, the new staff is. And the most wonderful part of all was having the owner himsel bad experiences in the past.. I was very thrilled to see how lovely, the new staff is. And the most wonderful part of all was having the owner himself. Call me. To address my concerns. More

I did have a couple of problems with Secor Subaru, but they were very apologetic and made it up to me in other ways. John Donovan was very professional, made sure I had a loaner because twice they had a p they were very apologetic and made it up to me in other ways. John Donovan was very professional, made sure I had a loaner because twice they had a problem getting the parts when they were told they would come More

Secor doesn’t leave you stranded after the sale!! Their service department is quick, courteous, and fairly priced. I will be hard pressed to buy anything other than a Subaru from now on! service department is quick, courteous, and fairly priced. I will be hard pressed to buy anything other than a Subaru from now on! More

Service was thorough but slow, appointment time was longer than expected so I had to re-arrange my work schedule. Service department did not respond to text messaging system, and did not send an invoic longer than expected so I had to re-arrange my work schedule. Service department did not respond to text messaging system, and did not send an invoice of services rendered/suggested until I requested twice. Service estimates were then incredibly high. Workers were all pleasant and knowledgeable but have room to improve in communication and realistic timeframes. More

Waited 2.5 hour for an oil change. I had a morning appointment so not expecting a big delay. I asked if it was normal to take so long. . Told I would have a coupon for the wait. . No coupon. Was not appointment so not expecting a big delay. I asked if it was normal to take so long. . Told I would have a coupon for the wait. . No coupon. Was not impressed. Staff was nice but the wait to long and no heads up about being that far behind. More

Excellent service! Brought my Outback into Secor’s for 12K mile service. I was promptly met at the appointment time and finished in short order. Lauren, the service advisor, was knowledgeable and profess 12K mile service. I was promptly met at the appointment time and finished in short order. Lauren, the service advisor, was knowledgeable and professional. She was happy to address my questions and to also help me through all the great technical options on the dashboard. She’s brilliant. More